Integrations of Oki-Toki with amoCRM
Connect the Oki-Toki virtual PBX to amoCRM and reap the benefits of full-fledged telephony integration, dialer, and voice broadcasting. Start using it right now and receive 14 days of full free access! Emphasize your competitive edge with this powerful tool designed to streamline your contact center operations. Gain complete control over your agents' performance by implementing custom scripts. Don't wait any longer, seize this opportunity and elevate your business processes to the next level!
Integration of amoCRM and Oki-Toki Contact Center
Connect AMOCRM to the inbound and outbound lines of your call center for convenient order processing.
Automatic Contact Opening
When making a call, the system identifies the contact by the phone number and opens its card in the CRM.
Automatic Contact Creation
Phone numbers not in the database? A new contact is automatically created when you call.
Call History
All incoming and outgoing calls will be saved in the contact card in AMO CRM.
Working with Audio Recordings
Listen to and upload audio recordings directly from AMO CRM.
Displaying Contact
During the call, you can review all completed transactions for the specific contact.
One-Click Call
Minimize actions! Call directly from the contact card in amoCRM with a single click.
Integration of amoCRM and Auto Dialing from Oki-Toki
Save your managers' time - utilize Oki-Toki auto dialer along with AMOCRM! Your agents will only converse with live individuals during a call pick-up!
Call Planning from the Card
Schedule a call time with just one click from the client's card.
Extensive Contact Lists
Our auto-dialer effortlessly supports lists of thousands of contacts.
Call History
All incoming and outgoing calls will be saved in the contact card in AMO CRM.
Working with Audio Recordings
Listen to and upload audio recordings directly from AMO CRM.
Changing Deal Statuses
Automatic change of deal statuses when a task is automatically deleted after a specified number of dialing attempts.
Automated Logs
Automatic logging of all dial attempts and their statuses in the contact's card.
Establishing Contact
Automatic contact creation if it's not in the AMO CRM database when the customer responds (if the contact was only uploaded in Oki-Toki).
Automated Deal Opening
Automatic deal initiation when the subscriber responds.
Removal from the Call Lists
Automatic removal of numbers from dialing when changing the deal status in amoCRM.
Automatic Addition to Dialing
Automatic addition to the call cycle when a deal status is established. The ability to select the status at which this action will occur.
Planning a Call Considering Client's Time Zone
Thanks to the automatic detection of the client's time zone, you are guaranteed to be calling during business hours.
Integration of amoCRM with the Auto Informer Service of Oki-Toki
Are your agents still manually making calls and notifying customers about promotions, delivery, or that an order has been accepted? Free up their time for more important calls with the help of Oki-Toki voice robot!
Statuses Based on Clicks and Responses
Automatic creation or status change of a Lead/Deal after pressing a button or voice response from a subscriber.
Statuses of Dial Attempt Success
Automatic lead status change if the agent could not reach the subscriber after a specified number of dial attempts.
Diverse Voice Notifications
Diverse automatic voice notifications for all funnels or statuses in AMO.
Planning a Call Considering Client's Time Zone
Thanks to the automatic detection of the client's time zone, you are guaranteed to be calling during business hours.
Speech Synthesis
Utilizing Speech Synthesis for Personalized Customer Interaction.
14 Days Free
Submit your request and gain access to all the capabilities of the cloud-based call center for 14 days!
Key Advantages of the Oki-Toki PBX System
Automatic balancing of outgoing calls between multiple connected SIP numbers.
The flexibility to customize the inbound line (IVR, external data, voice recognition, etc. benefits).
Connecting external storage (Yandex.disk, Google drive) for call recordings.
Integrations with various SMS sending services.
Connect to any SIP communication agent.
Utilizing speech synthesis on the incoming line or voice robot.
Utilizing speech recognition over traditional IVR with button pressing.
Integrated CRM for cold sales agents and hot-line personnel.
Management and Control of Agents.
Automatic emailing of reports according to a predetermined schedule.