Cost of Oki-Toki tools

Calculate the cost of the cloud service for your call center or task using the calculator.

Subscription fee

storage of regulations of conversations up to 1440 hours, accounting of employment agents and project management, 25 call reports with advanced filter in report PBX functionality, questionnaire for assessing the quality of agents, reports on mail, speech analytics, guest accounts, mixing reports, operator scripts, KPI and disciplinary control, 10 reports per day.
€ 1.5 in a day

Number of operator positions with automatic dialing, in a day

accounting for working time, work from browser, conversation form
€ 2 one license
20
0306090120150

Number of operator seats without automatic dialing, in a day

accounting for working time, work from browser, conversation form
€ 1.5 one license
0
0306090120150

Additional services, in a day

Full price list, including WFM (Operator Shifts), extended API, speech synthesis, recognition, increased call recording storage, and export of audio recordings to the cloud here

Result for 30 days with 22 business days

Total: €925
Try free

Price list

Subscription fee€1.5 in a day
Number of operator positions with automatic dialing, in a day€2 in a day
Number of operator seats without automatic dialing, in a day€1.5 in a day
Definition of the client time zone€2 in a day
Sending SMS through an SMS aggregator€2 in a day
Queue for VIP customers€2 in a day
Personal domain€2 in a day
Automatic export to the cloud€2 in a day
Daily dialer rules€2 in a day
Hiding the client's phone€2 in a day
Auto dialer, calls per day — up to 500 calls per day€0 in a day
Auto dialer, calls per day — up to 30,000 calls per day€6 in a day
Auto dialer, calls per day — up to 60,000 calls per day€10 in a day
Auto dialer, calls per day — up to 155,000 calls per day€30 in a day

Paying for Oki-Toki is beneficial!

At Oki-Toki, there is no single price for everyone. Each client pays as much as they use.
Pay for what you use
Agent seats are charged only for the days your agents actually work: on an idle weekend you pay just the €1.50 daily subscription. In our service, you only pay for what you use!
Bonus for large top-ups
Top-up for 1,000 EUR, bonus +100 EUR. Top-up for 2,000 EUR, bonus + 250 EUR. Top-up for 3,000 EUR, bonus + 400 EUR.
Lending
If you can't top up your Oki-Toki account, you can always take a loan, which will be enough for a week of work.
Convenience
Services are provided under a service agreement. Payment by bank transfer or Visa/MasterCard. Documents sent via EDM.

Industry Solutions

We have a ready toolset for setting up a contact center in every niche!

Financial Institutions

Legal Firms

Microfinancing and Debt Collectors

Outsourcing Call Centers

Delivery Services

Online Stores

Advertising Agencies

Telemarketing

Medical Centers

State Institutions

Reviews on Oki-Toki from Other Services

Pros: Extensive functionality, a vast array of reports. The company itself is geared towards the development of new products to enhance the quality of service. A seamless integration of statistical data, disciplinary reports, and other reports.

An intuitive platform for companies with a large customer base. Here, each client is assigned a personal agent, which is essential in the initial stages of working with the program. A complete automation of calls, recording, and archiving of all phone conversations is available. API integration is offered. Additionally, the cost of these services on the market is low.

Cons: There is a lack of certain widgets when transitioning to a new agent’s workplace. Though, this can be viewed as an advantage as it does not distract the agent during the call.

We’ve been working with Oki-Toki for over 5 years. It’s a superb service for implementing projects at a highly favorable price. Pay when you have staff, don’t pay when you don’t. We have implemented a large number of projects on the Oki-Toki platform. There are very handy widgets for tracking metrics and flexible settings. If you want to quickly launch a project that will run stably, I strongly recommend Oki-Toki. In five years we have never had a situation where Oki-Toki didn’t work for more than 4-5 minutes and that happens very rarely.

We’ve been working with Oki-Toki since 2018, discovered them when we were launching our online store. The service is incredibly flexible. Initially, we had a couple of agents, and we bought just 2 agent seats. Now the number of agents has increased – of course, we spend more too, but there are no “extra” or imposed charges. If you have 10 agents, you only pay for 10 agent seats. If you don’t need, for example, a voice robot – you don’t pay for it. If you need it – you connect it. However, a personal manager is available only at the connection and trial period stage. Overall, we are satisfied.

There are pros and cons in the system’s operation. Overall, the impression is positive. Among the conveniences: a clear interface and browser-based operation, dialer capabilities. IVR is very well arranged. Creating voice greetings and scripts is pretty cool. On the downside: the agent’s work interface is raw, there are some other improvements needed. A bit frustrating that many linked functions are found in separate sections. It would be good to have more hints. Overall, I’m more satisfied with the operation than not.

Call center price from Oki-Toki cloud service

Setting up a call center from scratch is a rather lengthy, complicated, and costly process. The old way of setting up a turnkey call center involves purchasing software licenses, servers (at least 2), IP phones, as well as project preparation, deployment, integration development, technical support, and many unpredictable factors. Because of this, the return on investment in the contact center can take several years.

A modern alternative to this approach is Oki-Toki, a cloud call center, the cost of setup and launch of which is significantly lower. In addition, the prices for setting up a call center from scratch in the cloud are quite transparent and depend only on actual usage volumes and selected functionalities. Access to the service is possible from PCs and modern gadgets, allowing for savings on equipment purchases.

Oki-Toki call center cost

To calculate the cost of creating a call center from scratch optimized for your tasks, you can use a special calculator. When calculating, the following parameters should be considered:

  • The number of working days in a week;
  • Whether the software will be used on weekends;
  • The maximum number of workstations on a weekend and on a weekday;
  • What volume of storage for MP3 recordings is needed (10 GB by default);
  • The number of calls using the dialer (up to 500 per day – free of charge);
  • The number of API requests and webhook/integration events (up to 1,000 per day – free of charge);
  • The number of GSM gateways with your SIM cards
  • Premium feature: Accounting for the client’s time zone;
  • Premium feature: Connecting the SMS sending service;
  • Premium feature: Personal domain.

Benefits of a cloud call center

In the Oki-Toki cloud call center, the client pays only for the used features and services. With significant volumes of work, costs are higher, but if there are very few calls, expenses will be only 15 EUR. In any case, the price of a turnkey call center is predictable and accurate. Also, Oki-Toki users can:

  • Use bonus funds to pay for any tools;
  • Take a loan for a week, if for some reason there is no possibility to replenish the account;
  • Obtain services under a service agreement, paying with Visa/MasterCard;
  • Receive documents through Electronic Document Management (EDM).

How to start using Oki-Toki

To start using Oki-Toki, simply fill out the form at: Contacts. It’s advisable to choose a telecom service provider in advance. You can combine SIM and SIP numbers to reduce costs of calls to mobile numbers. After that, you can proceed to organize workstations for managers.

For the first 14 days of use, the cost of a call center for an online store or another company is zero. We have ready-made solutions for law and finance firms, delivery services, advertising agencies, and government institutions. We offer to test the service completely free of charge! After 14 days, you need to replenish the account in the personal cabinet. If desired, we can make a presentation of the system via Skype. Oki-Toki servers are available in Ukraine, Kazakhstan, and Germany. And importantly — you can offer your servers for data storage.

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