Prices are stated in Billing Currency for 1 day of Service usage
Billing Currency — the accounting unit of the billing system — is a nominal “euro”, for the purposes of the Agreement equated to Eurozone euro (1 nominal “euro” = 1 Eurozone euro).
(Definition from the “Public Offer”. Other terms encountered in this document are also used in the meanings defined in the “Public Offer” and “Commercial Agreement”.)
Regular bonus when topping up from:
1 000 EUR + 100 EUR; 2 000 EUR + 250 EUR;; 3 000 EUR + 400 EUR credited to your account.
Storage of conversation records for up to 1440 hours, agent activity tracking and project management, 25 call reports, PBX functionality, agent quality evaluation form, email reports, speech analytics, guest accounts, report mixing, conversation scripts, KPI and disciplinary control – 10 reports a day.
For 1 agent per day
One-time fee for service connection and setup
For every additional 10 GB, beyond the 10 GB included in the subscription fee.
For a single server. It can be used for multiple modules or functions simultaneously (for instance, for CRM and Dialer).
At Oki-Toki, we don't have a one-size-fits-all pricing. Every customer pays only for what they use.
In our service, you only pay for what you use! More work - you pay more, and a little less - your costs will be microscopic.
For using our service, we credit units to a special account. You can use these bonus funds to pay for any Oki-Toki tools.
If you're unable to top up your account in Oki-Toki, you can always take out a loan to cover a week's worth of work.
Services are provided under an offer agreement. Payment is accepted through bank transfer or Visa/MasterCard. Document delivery is done through Electronic Document Management.
Submit your request and gain access to all the capabilities of the cloud-based call center for 14 days!
We have a ready toolset for setting up a contact center in every niche!
The primary feature of the Oki-Toki cloud call center is the ability to only pay for those modules and functions that are necessary. Additionally, you can effortlessly manage the size of your cloud call center by adding or deleting agents with a few clicks.
If you have a constantly operating call center, with many and diverse tasks, we recommend using our calculator for an approximate cost calculation. If there are very few calls – the expenses will be just 15 EUR
Review from the service Startpack
Pros: Extensive functionality, a vast array of reports. The company itself is geared towards the development of new products to enhance the quality of service. A seamless integration of statistical data, disciplinary reports, and other reports.
An intuitive platform for companies with a large customer base. Here, each client is assigned a personal agent, which is essential in the initial stages of working with the program. A complete automation of calls, recording, and archiving of all phone conversations is available. API integration is offered. Additionally, the cost of these services on the market is low.
Cons: There is a lack of certain widgets when transitioning to a new agent’s workplace. Though, this can be viewed as an advantage as it does not distract the agent during the call.
Iulia Raiscaia
Review from the service Voipoffice
We’ve been working with Oki-Toki for over 3 years. It’s a superb service for implementing projects at a highly favorable price. Pay when you have staff, don’t pay when you don’t. We have implemented a large number of projects on the Oki-Toki platform. There are very handy widgets for tracking metrics and flexible settings. If you want to quickly launch a project that will run stably, I strongly recommend Oki-Toki. In three years we have never had a situation where Oki-Toki didn’t work for more than 4-5 minutes and that happens very rarely.
Bogdan Koshevyy
Review from the service Otzovik
We’ve been working with Oki-Toki since 2018, discovered them when we were launching our online store. The service is incredibly flexible. Initially, we had a couple of agents, and we bought just 2 agent seats. Now the number of agents has increased – of course, we spend more too, but there are no “extra” or imposed charges. If you have 10 agents, you only pay for 10 agent seats. If you don’t need, for example, a voice robot – you don’t pay for it. If you need it – you connect it. However, a personal manager is available only at the connection and trial period stage. Overall, we are satisfied.
Love
Review from the service Indexcall
There are pros and cons in the system’s operation. Overall, the impression is positive. Among the conveniences: a clear interface and browser-based operation, dialer capabilities. IVR is very well arranged. Creating voice greetings and scripts is pretty cool. On the downside: the agent’s work interface is raw, there are some other improvements needed. A bit frustrating that many linked functions are found in separate sections. It would be good to have more hints. Overall, I’m more satisfied with the operation than not.
Guest