Handle all calls in one account. Connect your telephony and save on communication.
Industry Solutions
Medical centers
Connect Oki-Toki to organize a call center in your medical center! Reception of calls, integration with CRM, call recordings, callback on missed calls.
Functionality for medical centers
Choose the tools necessary for the work of the medical center!
Receiving and processing incoming calls
Callback on lost calls
Set up a callback for missed calls and process requests from customers who did not get through as soon as possible.
CRM integration
Set up integration with your CRM. Right during the call, a patient card will be opened for more convenient further interaction.
Call Recordings
Use conversation recordings to improve the quality of service and increase customer loyalty.
Client's card
Don’t have your own CRM? Use the contact management system provided by Oki-Toki. Our system has the ability to create cards for each patient. The system will automatically find the card by contact information each time you contact.
Need advice?
Leave a request and we will contact you as soon as possible!
Rates
- In a day
- Subscription fee € 0,75
storage of conversation records up to 1440 hours, accounting for the busyness of operators and project management, 25 call reports, PBX functionality, a questionnaire for assessing the quality of operators , mail reports, speech analytics , guest accounts, mixing reports, conversation scripts, KPI and disciplinary control – 10 reports per day .
- Additional payment
- Operator's workplace € 1
For 1 operator per day
- One time payment
- Connection and service settings € 100
One-time fee for connecting and setting up the service
It is profitable to pay for Oki-Toki!
Pay for what you use
With our service, you only pay for what you use! More work – you pay more, and very little – your costs will be microscopic.
Loyalty account
For the use of our service, we credit c.u. to a special account. Bonus funds can be used to pay for any Oki-Toki instruments.
Lending
If you are unable to replenish your Oki-Toki account, you can always take out a loan that is enough for a week of work.
Convenience
Representations in the Russian Federation and Ukraine. Services are provided under an offer agreement. Payment by bank transfer or Visa/MasterCard. Sending documents via EDI.
NEED A CONSULTATION?
Leave a request and we will contact you as soon as possible!
Industry Solutions
We have a ready-made set of tools for organizing a contact center in every niche!
Iulia Raiscaia
Feedback from the Startpack service Pros: extensive functionality, a huge number of reports. The company itself is ready to develop new products to improve the quality of work. Integration of statistical data, disciplinary reports and reports. A convenient platform for a company with a large number of clients. Linking a personal manager to a client, which is important at the first stages of working with the program. Full automation of calls, recording and archive of all telephone conversations. API integration. At the same time, the cost of these services on the market is low. Cons: Lack of a number of widgets when moving to a new opera place, although this can be considered as an advantage, since it does not scatter the attention of the operator when calling
Bogdan Koshevoy
Feedback from the Voipoffice service We have been working with Oki for more than 3 years. Excellent service for the implementation of projects and at a very good price. If there are people, pay, if there are no people, don’t pay. We have already implemented a large number of projects on the Oka platform. Very convenient widgets for tracking indicators and flexible settings. If you want to quickly launch a project that will work stably, I definitely recommend Oki. We have not had situations in 3 years that the oki did not work for more than 4-5 minutes and this happens very rarely.
Lubov
Feedback from the Otzovik service We have been working with Oki since 2018, we found them when we opened an online store. The service is very flexible. At first we had a couple of operators, and we bought only 2 operator positions. Now there are more operators, we spend, of course, also more, but there are no “extra” and imposed payments. There are 10 operators – you pay only for 10 operator places. You don’t need, for example, a voice robot – you don’t pay for it, you need it, you connected it. But there is a personal manager only at the stage of connection and the test period. Generally satisfied.
Guest
Feedback from the Indexcall service There are pluses and minuses in the operation of the system. Although in general a positive impression. From the conveniences: a clear interface and work from the browser, the capabilities of the dealer. IVR is very cool. Creating voice greetings or scripts is really cool. Of the minuses: the raw interface of the operator’s workplace, there are a number of shortcomings. It’s a little annoying that many related functions are in different sections. It would be nice to add more hints. In general, more satisfied with the work than not.