Oki-Toki News

We’re shining a light on the brightest updates of the year, summarizing the work done and sharing plans for the next year.

Oki-Toki offers a variety of reports, and we are now going to talk about the tools that simplify working with them.

What is SLA, answers to the five most common questions about Oki-Toki's SLA service for internal and outsourcing contact centers.

What updates has Oki-Toki launched this year? “Chats”, AI, robot-agent and other important tools in our service for contact centers.

Discover the most extensive updates to the Oki-Toki service for in-house and outsourced contact centers in 2021!

Main news from Oki-Toki in September: the ‘Auto Agent’ robot is in Beta, free Yes/No and 0-9 recognition, Reports update. Read more in the blog!

Start reading right now about the new tools of the Oki-Toki service. Turnarounds of contact center agents, disciplinary control, and quotas for surveys.

Read right now about the major updates of the service for internal and outsourcing Oki-Toki for May-June 2021!

Read about all the updates and new Oki-Toki tools for March-April 2021!

In January-February 2021, we continued to refine our existing Oki-Toki tools and added a new one – Datamixer. Read more in our digest!