News Oki-Toki

Here are Oki-Toki updates on significant improvements and updates. Also, follow us on social media pages:Link to Instagram: We are on InstagramLink to YouTube: Our videos on YouTubeLink to Facebook: Group on FacebookLink to Telegram: Follow the news on Telegram

Новости Оки-токи
Oki-Toki: 5 questions about SLA
27.06.2023 Oki-Toki: 5 questions about SLA

What is SLA, answers to the five most common questions about Oki-Toki's SLA service for internal and outsourcing contact centers.

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Main Updates 2022: Service for Contact Centers
30.12.2022 Main Updates 2022: Service for Contact Centers

What updates has Oki-Toki launched this year? “Chats”, AI, robot-agent and other important tools in our service for contact centers.

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Results of 2021!
29.12.2021 Results of 2021!

Discover the most extensive updates to the Oki-Toki service for in-house and outsourced contact centers in 2021!

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Oki-Toki News Digest – September 2021
15.10.2021 Oki-Toki News Digest – September 2021

Main news from Oki-Toki in September: the ‘Auto Agent’ robot is in Beta, free Yes/No and 0-9 recognition, Reports update. Read more in the blog!

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Oki-Toki News Digest for July-August 2021
12.09.2021 Oki-Toki News Digest for July-August 2021

Start reading right now about the new tools of the Oki-Toki service. Turnarounds of contact center agents, disciplinary control, and quotas for surveys.

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Oki-Toki News Digest for May-June 2021
05.07.2021 Oki-Toki News Digest for May-June 2021

Read right now about the major updates of the service for internal and outsourcing Oki-Toki for May-June 2021!

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Oki-Toki News Digest for March-April 2021
21.05.2021 Oki-Toki News Digest for March-April 2021

Read about all the updates and new Oki-Toki tools for March-April 2021!

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Oki-Toki News Digest January-February 2021
10.03.2021 Oki-Toki News Digest January-February 2021

In January-February 2021, we continued to refine our existing Oki-Toki tools and added a new one – Datamixer. Read more in our digest!

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The Brightest Updates of 2020!
24.12.2020 The Brightest Updates of 2020!

Read about the most significant updates to the Oki-Toki service for in-house and outsourcing contact centres in 2020!

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Oki-Toki News Digest for October-November 2020
07.12.2020 Oki-Toki News Digest for October-November 2020

Over the past two months, there has been a major update of integrations, ticketing system, and individual tools for call centers. Read more in the digest!

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