News Oki-Toki
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What is SLA, answers to the five most common questions about Oki-Toki's SLA service for internal and outsourcing contact centers.
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What updates has Oki-Toki rolled out this year? “Chats”, AI, robot-agent and other important tools in our service for contact centers.
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Discover the most extensive updates to the Oki-Toki service for in-house and outsourced contact centers in 2021!
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The main news of Oki-Toki in September: "Auto operator" robot in Beta, free Yes/No and 0-9 recognition, Reports update. Read more on the blog!
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Start reading right now about the new tools of the Oki-Toki service. Turnarounds of contact center agents, disciplinary control, and quotas for surveys.
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Read right now about the major updates of the service for internal and outsourcing Oki-Toki for May-June 2021!
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Read about all the updates and new Oki-Toki tools for March-April 2021!
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In January-February 2021, we continued to refine our existing Oki-Toki tools and added a new one – Datamixer. Read more in our digest!
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Read about the most significant updates to the Oki-Toki service for in-house and outsourcing contact centres in 2020!
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Over the past two months, there has been a major update of integrations, ticketing system, and individual tools for call centers. Read more in the digest!
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