Blog OKI-TOKI
Updates, instructions, useful materials and collections about the features and functionality of Oki-Toki

search

What is a Web call from a website, how to call a call center from a browser, setting up WebCall in Oki-Toki, advantages and benefits for business.
More
What is a Callback, how to set up a connection with a client through the site, dialer lost clients.
More
What updates has Oki-Toki released this year? Chats, AI, robot operator and other important tools in our service for contact centers.
More
How to connect a SIP phone to a call center, what it is for, how to create an account, set up a user and test the connection.
More
Setting up outgoing calls: how to set a schedule, disable outgoing communication, create an emergency and prevent the operator from being the first to end the call.
More
How to set up automatic calls to customers according to daily rules, select the frequency of calls for a specific day of the week, and how not to bore you with calls.
More
How to hide test or non-targeted calls from general statistics. Detailed instructions on how the call filter works in Oki-Toki.
More
What is the tariffication of operators, how to calculate the customer’s tariffs in the Oki-Toki service, the formula for rounding the operator’s working hours.
More
How to set up a VIP call queue for priority call center subscribers, a VIP list of numbers and call scenarios.
More
What is the Black List of Numbers and how to set it up in Oki-Toki for incoming, outgoing calls and for dialer.
More