OKI-TOKI Blog

What are the specifics of software for an outsourcing call center? We examine the features and capabilities of the Oki-Toki cloud service.

What is the rage index, how does this metric affect call center operations, why do customers get angry, and what should be done about it.

What is a SIP response, how it is generated and where it is displayed in Oki-Toki: an overview of SIP codes for call analysis.

How to connect telephony to a call center and what you need for setup.

How to connect SIP telephony in Poland and which provider to choose. Overview of operators and recommendations from Oki-Toki.

Connecting a SIP number in Ukraine: how to find the best provider and set up communication — recommendations from the Oki-Toki team

How to connect SIP telephony in Romania, which provider to choose, and Oki-Toki’s tips and recommendations for connecting a SIP number.

How to connect SIP telephony in Spain, which provider to choose, and recommendations for connecting a SIP number.

How to connect SIP-Telephony in Turkey, which provider to choose? Tips and recommendations for connecting a SIP- Number for a call center.

How to connect SIP telephony in Kazakhstan, which provider to choose, and Oki-Toki’s tips and recommendations for connecting a SIP number.