Dedicated servers provide more security than the cloud, guaranteeing resource availability for your projects. You can offer your data center or use ours.
Corporate & Enterprise: Server and Cloud Service for Business
These deployment options are for those with big plans. Oki-Toki: Corporate and Enterprise packages from products for clients with high standards in relationship formats: contracts, support, and conditions for access to information.
This page is about contracts
with service guarantees and special services
For Oki-Toki packages: Corporate and Enterprise we prepare contracts and NDA agreements, discuss
terms and regulate the order and quality of service provision and additional services.
Dedicated servers
Account manager
Domain and branding
Special working mode
Dedicated servers
Account manager
Your assistant and representative in our company. They will help you explore new possibilities, manage the project and solve arising technical tasks.
Domain and branding tailored for the client
Oki-Toki will be provided with your branding and on your domain name. This is not a trivial detail for strengthening the company’s presence for remote employees.
Special working mode
For you, tech support will start working an hour earlier and finish an hour later, and will not stop their work in case of issues that block your activities.
2 versions of Oki-Toki:
C&E for two customer profiles
Oki-toki: Corporate
- Hosting in the private Oki-Toki cloud
- All premium features included
- Account manager
- Domain and branding tailored for the client
- Agreed updates and work monitoring
- Special tech support working mode
- IP-ATC cloud,
- Private cloud payment included in the usage cost
- Services like dialer, Recognition, and API are additionally charged based on consumption
Oki-toki: Enterprise
- Boxed version or hosting in the client’s cloud resource
- All premium features included
- Account manager
- Domain and branding tailored for the client
- Agreed updates and work monitoring
- Special tech support working mode
- IP-ATC standalone,
- Server payment not included in the estimate
- Services requiring additional resources included in the cost without limitations
Want to learn more?
Submit an application and we will prepare a personalized presentation for you!
Premium services
for corporate package users
Quality control department and automatic speech analytics
Working shift management and working time accounting
KPI monitoring and salary automation
Hiding contact data from agents and logging access to records
Special reporting system for managers (reports)
Logging changes and actions of employees
FAQ
Do you have a boxed version?
Yes, it can be deployed on your server or in the cloud
Can I host it in my own cloud?
Yes, of course
How can I talk to the developers?
Leave your contact details in the “application” form on the page and we will definitely contact you.
Is integration cost included in the license cost?
Integration is charged separately
Do I need to pay anything in addition to the license cost?
There are modules that are paid for as used, for example, such as speech synthesis, speech recognition, and transcription.
Utilize additional tools as needed
All the functionality a call center could need, right in your browser!
- Multi-channel complaint processing,
- Advanced CRM and analytics,
- Telephony management,
- Agent management and control.
And much more!
The omnichannel platform brings together calls, web chats, emails, social networks, messengers, and mobile applications. This unified environment is extremely user-friendly, and the combined data creates the perfect conditions for bots – reliable and functional assistants.
- 5 dial modes: Preview/Callback, Predictive, Progressive, Ultra, Power,
- flexible settings for the number and interval of attempts,
- possibility to use in conjunction with the autoinformer,
- adjusting calls according to the client’s time zone,
- integration with external CRM,
- automatic handling of lost calls.
Review from the service Startpack
Pros: Extensive functionality, a vast array of reports. The company itself is geared towards the development of new products to enhance the quality of service. A seamless integration of statistical data, disciplinary reports, and other reports.
An intuitive platform for companies with a large customer base. Here, each client is assigned a personal agent, which is essential in the initial stages of working with the program. A complete automation of calls, recording, and archiving of all phone conversations is available. API integration is offered. Additionally, the cost of these services on the market is low.
Cons: There is a lack of certain widgets when transitioning to a new agent’s workplace. Though, this can be viewed as an advantage as it does not distract the agent during the call.
Iulia Raiscaia
Review from the service Voipoffice
We’ve been working with Oki-Toki for over 3 years. It’s a superb service for implementing projects at a highly favorable price. Pay when you have staff, don’t pay when you don’t. We have implemented a large number of projects on the Oki-Toki platform. There are very handy widgets for tracking metrics and flexible settings. If you want to quickly launch a project that will run stably, I strongly recommend Oki-Toki. In three years we have never had a situation where Oki-Toki didn’t work for more than 4-5 minutes and that happens very rarely.
Bogdan Koshevyy
Review from the service Otzovik
We’ve been working with Oki-Toki since 2018, discovered them when we were launching our online store. The service is incredibly flexible. Initially, we had a couple of agents, and we bought just 2 agent seats. Now the number of agents has increased – of course, we spend more too, but there are no “extra” or imposed charges. If you have 10 agents, you only pay for 10 agent seats. If you don’t need, for example, a voice robot – you don’t pay for it. If you need it – you connect it. However, a personal manager is available only at the connection and trial period stage. Overall, we are satisfied.
Love
Review from the service Indexcall
There are pros and cons in the system’s operation. Overall, the impression is positive. Among the conveniences: a clear interface and browser-based operation, dialer capabilities. IVR is very well arranged. Creating voice greetings and scripts is pretty cool. On the downside: the agent’s work interface is raw, there are some other improvements needed. A bit frustrating that many linked functions are found in separate sections. It would be good to have more hints. Overall, I’m more satisfied with the operation than not.
Guest