Corporate & Enterprise: Server and Cloud Service for Business

These are deployment options for those with big plans. Oki-Toki: Corporate and Enterprise - product packages for customers who are demanding in terms of relationship format: contracts, support, and terms of information access.

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Corporate & Enterprise

This page is about the contract
with service guarantees and special services

For Oki-Toki packages: Corporate and Enterprise, we prepare the contract and NDA agreement, discussing
the terms and regulating the procedure and quality of service and additional services.

Выделенные сервера

Dedicated Servers

Аккаунт менеджер

Account Manager

Домен и брендирование

Domain and Branding

Специальный режим работы

Special Operating Mode

Dedicated Servers

Dedicated servers provide more security than the cloud, guaranteeing the availability of resources for your projects. You can propose your own data center or utilize ours.

Account Manager

Your assistant and representative in our company. They will help you tap into new possibilities, manage your project, and solve any technical issues that arise.

Domain and Client-Specific Branding

Oki-Toki will be provided with your branding and on your domain name. This is not a trivial detail for reinforcing the company’s image for remote employees.

Special Operating Mode

For you, the tech support will start working an hour earlier and finish an hour later, and will not discontinue its operation in the face of issues blocking your work.

2 Versions of Oki-Toki:
C&E for Two Customer Profiles

Oki-toki: Corporate

  • Placement in the private Oki-Toki cloud
  • All premium features included
  • Account manager
  • Domain and customer branding
  • Agreed updates and performance monitoring
  • Special service mode for the Oki-Toki
  • IP-PBX cloud-based,
  • Private cloud payment is included in the usage price
  • The services of Auto Dialing, Recognition and API are paid additionally based on consumption

Oki-toki: Enterprise

  • Boxed version or deployment on the client’s cloud resource
  • All premium features included
  • Account manager
  • Domain and customer branding
  • Agreed updates and performance monitoring
  • Special service mode for the Oki-Toki
  • IP-PBX is independent,
  • Server payment is not included in the estimate
  • Services requiring additional resources are included in the cost without limitations

Premium Services
for Corporate Package Users

Quality Control Department and Automated Speech Analytics

Managing Shift Schedules and Tracking Work Hours

Monitoring KPIs and automating payroll

Concealing Contact Information from Agents and Access Logging to Records

Special Reporting System for Managers (Reports)

Logging Changes and Actions by Agents

FAQ

Do you have a boxed version?

Yes, it can be deployed on your own server or in the cloud.

Can I host it in my own cloud?

Yes, certainly.

How can you communicate with developers?

Leave your contact information in the “request” form on the page and we will definitely get in touch with you.

Is the cost of integration included in the license fee?

Integration is paid separately.

Is it necessary to pay anything in addition to the cost of the license?

There are modules that are paid for on an actual basis, such as speech synthesis, speech recognition, and stenography.

Utilize additional tools as needed

Cloud-Based Contact Center

All the functionality a call center could need, right in your browser!

  • Multi-channel complaint processing,
  • Advanced CRM and analytics,
  • Telephony management,
  • Agent management and control.

And much more!

Omnichannel

The omnichannel platform brings together calls, web chats, emails, social networks, messengers, and mobile applications. This unified environment is extremely user-friendly, and the combined data creates the perfect conditions for bots – reliable and functional assistants.

Auto-Dialing
  • 5 dial modes: Preview/Callback, Predictive, Progressive, Ultra, Power,
  • flexible settings for the number and interval of attempts,
  • possibility to use in conjunction with the autoinformer,
  • adjusting calls according to the client’s time zone,
  • integration with external CRM,
  • automatic handling of lost calls.

Reviews on Oki-Toki from Other Services

Oki-Toki Google Chrome browser

Submit your request and receive a detailed consultation from a specialist.

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