Oki-Toki integration with third-party services
On this page, we have compiled a list of services with which Oki-Toki has ready-made integration.
- Все
- CRM
- SMS
- Telephony
- Chats
- ATC
Integrations with CRM
Possibilities of integration with CRM-systems
Autoinformer
Automatic change of lead/deal status in external CRM depending on call status. Popular triggers:
- 1. got through, not interested;
- 2. got through, interested;
- 3. got through, do not call;
- 4. did not get through.
Automatic addition when creating a deal or changing status in a certain auto-call with its own call script.
Automatic entry of information after a call to a lead/deal.
Auto informantAuto call
Automatic opening of a customer card, deal or lead when the subscriber picks up the phone.
Automatic logging of all call attempts in the customer or deal card.
Automatic transfer of data to an external CRM after processing the conversation script by the operator.
Recording the conversation.
Auto callIncoming calls
Automatic opening of the client card.
Automatic logging of all call attempts in the client or transaction card.
Conversation recording.
Ability to route the call depending on the data in the crm card.
Call centerDidn't find the right CRM? Leave a request, most likely it either exists or can be done in a few clicks :)
Submit your applicationIntegrations with SMS services
Possibilities of integration with SMS-services
Autoinformer
Send an automatic template message if the customer is interested, such as pressing a button or voice response.
Sending an automatic template message with an offer if they didn't get through or a notification that they tried to call.
Auto informantAuto call with an operator
Sending a message from the operator's workplace.
Sending an automatic template message with an offer if they did not get through or a notification that they tried to get through.
Sending a message from the client profile.
Auto callIncoming / outgoing calls
Automatically send from the Oki-Toki service conversation script.
Manually send an SMS from the operating place.
Send an automatic template message with an offer if you do not get through or a notification that you tried to get through.
Call centerDidn't find the right SMS service? Leave a request, most likely it either exists or can be done in a few clicks :)
Submit your applicationIntegration with telephony services
Possibilities of integration with telephony
Automatic routing depending on the type of number.
Automatic switching to backup telephony in case of failure of the main one.
Using package minutes.
Flexible routing settings for different projects within the account.
Didn't find the right sip operator? Leave a request, most likely there is integration, or it can be done in a few clicks :)
Submit your applicationIntegrations with messengers and mail
Интеграция с АТС
Функционал сервиса Оки-Токи дает возможность интеграции с любой АТС! Оставьте заявку и поможем! 🙂 Подробнее про функционал АТС Оки-Токи тут.
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