Oki-Toky integrations
On this page, we have compiled a list of services with which Oki-Toki has ready-made integration.
- Все
- CRM
- SMS
- Telephony
- Chats
- ATC
Integrations with CRM
Possibilities of integration with CRM-systems
Autoinformer
Automatic change of lead/deal status in external CRM depending on call status. Popular triggers:
- 1. got through, not interested;
- 2. got through, interested;
- 3. got through, do not call;
- 4. did not get through.
Automatic addition when creating a deal or changing status to a specific dialer with its own call script. Automatic entry of information after the call to the lead/deal.
AutoinformerDialer
Automatic opening of a client card, deal or lead when the subscriber picks up the phone. Automatic logging of all call attempts in the client or transaction card. Automatic data transfer to an external CRM, after processing the conversation script by the operator. Conversation recording.
DialerIncoming calls
Automatic opening of the client card. Automatic logging of all call attempts in the client or transaction card. Conversation recording. The ability to route a call depending on the data in the CRM card.
Call centerDidn't find the right CRM? Leave a request, most likely it either exists or can be done in a few clicks :)
Submit your applicationIntegrations with SMS services
Possibilities of integration with SMS-services
Autoinformer
Send an automatic template message when the customer is interested, such as a button press or a voice response. Sending an automatic template message with an offer if they did not get through or a notification that they tried to get through.
AutoinformerDialer with an operator
Sending a message from the operator’s workplace. Sending an automatic template message with an offer if they did not get through or a notification that they tried to get through. Sending a message from the client profile.
DialerIncoming / outgoing calls
Automatic sending from the Oki-Toki service conversation script. Manual sending of SMS from the operating place. Sending an automatic template message with an offer if they did not get through or a notification that they tried to get through.
Call centerDidn't find the right SMS service? Leave a request, most likely it either exists or can be done in a few clicks :)
Submit your applicationIntegration with telephony services
Possibilities of integration with telephony
Automatic routing depending on the type of number.
Automatic switching to backup telephony in case of failure of the main one.
Using package minutes.
Flexible routing settings for different projects within the account.
Didn't find the right sip operator? Leave a request, most likely there is integration, or it can be done in a few clicks :)
Submit your applicationIntegrations with messengers and mail
Integration with PBX
The functionality of the Oki-Toki service makes it possible to integrate with any PBX! Leave a request and we will help! 🙂 Read more about the functionality of Oki-Toki PBX here.
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