Record voice messages yourself or with the help of Yandex TTS and Amazon robots.
Automatic call by robot
Use robocalling to call your customer base.
Why is calling customers using a robot gaining popularity?
Robot dialer frees operators
for more complex tasks. This works great for order confirmations and cold sales.
Calling robot instantly resizes
to your capacity. Unlike operators, he does not have lunch, and he does not need to be hired and trained – he already has everything he needs.
Caller robot doesn't make mistakes
5 attempts or 10 – it will do whatever you specify.
The autoinformer is quick-witted
– he can speak numbers and dates, streets and names and read last names. And he knows how to understand the answers.
What tasks does automatic calling by a robot solve:
Advertising and attraction
An excellent tool for productive, individual, and, if necessary, impersonal, work with a client.
Alerts about delivery, debt or changes in the work schedule are the work that Autoinformer does best.
You can automate cold calls or repeat bookings by outsourcing the call and initial offer to an dialer.
Study and surveys
These tasks are solved with the help of voice recognition. Ukrainian and Russian languages, in any time zone. The response database will be uploaded in popular formats.
Possibility to connect your telephony
Choose and connect your communication provider and reduce communication costs by 3 TIMES!
Opportunities for integration
Connect external services using Webhook and Http requests. You can collect recordings of conversations, ask for the names of debtors, or run a lottery.
Connecting live operators
Our service contains conversation scripts for operators, CRM, discipline control and time tracking of operators.
Tools for professionals
You can manage multiple projects for different clients: permissions, changelog and custom domain are all included.
Opportunities of the dialer robot from Oki-toki
Recording standard messages
Dialog Builder in IVR
IVR with voice recognition
Automatic voice messages
Determination of the subscriber's time zone
Detailed statistics for each call
Setting up action algorithms
Connecting the call-reset function
Connecting the black list
- In a day
- Subscription fee € 0,75
storage of conversation records up to 1440 hours, accounting for the busyness of operators and project management, 25 call reports, PBX functionality, a questionnaire for assessing the quality of operators , mail reports, speech analytics , guest accounts, mixing reports , conversation scripts, KPI and disciplinary control – 10 reports per day .
- Additional payment
- Operator's workplace € 1
For 1 operator per day
- One time payment
- Connection and service settings € 100
One-time fee for connecting and setting up the service
Use additional tools as needed
All the functionality that a call center may need in your browser!
- Multichannel call processing,
- Advanced CRM and analytics,
- telephony management,
- Management and control of operators.
And much more!
- 5 dialer modes: Preview/Callback, Predictive, Progressive, Ultra, Power,
- flexible settings for the number and interval of attempts,
- the possibility of using in conjunction with an autoinformer,
- adjustment of calls according to the time zone of customers,
- integration with external CRM,
- automatic processing of lost calls.
Auto-operator – Oki-Toki’s voice robot to replace operators in routine tasks. It’s scripted, so it’s predictable, requires no training, and is ready to go right from the start.
- Working with open and closed questions
- Single and multiple choice, multilingual,
- Offer “Let’s call you back”,
- Definition of ambiguities and ambiguous answers,
- Speech synthesis: More than 15 voice options
- Possibility to send SMS, Email, Viber or Whatsapp messages.
- Import dialog from MSWord & Google Docs
- Dialogue metrics
- Free recognition of yes/no answers and numbers
Necessary tools for the IT department of contact centers – API, webhooks, automation, logging and data backup. Service management Browser only. Fault tolerance. Scaling. Data security and access control Hosted on your servers. Access control. Access and change log. API integrations . Webhooks. Ready Integrations.
Reviews about Oki-Toki from other services
Automatic call by robot
The voice robot is one of the Oki-Toki cloud call center tools. Dialer by a robot is able to recognize the phrases spoken by the client and, based on them, provide a detailed answer. The dialer robot can address the client by name and is suitable for reporting simple information: order status, debt amount, information about changes in the loyalty program. If the client needs to solve a more complex task, the call robot will switch it to the operator. At the same time, the implementation of this functionality will not take much time and resources. You can buy a robotic call center, which is implemented in the Oki-Toki service.
The benefits of calling customers with a robot
Oki-Toki voice robot:
- Saves operator time. Let professionals solve complex customer problems, and automatic dialing with a voice message will handle routine issues.
- Reduce costs. With the dialer robot, it will be possible to reduce the number of employees of the call center.
- Works around the clock. The phone call robot can perform its functions after the end of the working day of employees.
- Distribute the flow of information. The dialer robot evaluates the provided data and transfers the call to a specialist or the desired department.
- Receiving calls by a robot will reduce the percentage of missed calls to zero. The program will automatically accept the call.
- Calling customers with a robot. Dialer can dial all the numbers recorded in the database the required number of times, according to your algorithm and at the right time.
- A voice robot is also suitable for cold calls. Synthesis and speech recognition will help build a conversation according to the desired algorithm, and then switch to the operator to complete the transaction.
Opportunities of the Oki-Toki dialer robot
- Use of synthesized speech or voice recording. With automatic dialing with a voice message, you can use both the recording prepared by the announcer and synthesize the voice using the tools of Google and Yandex search engines.
- Using your numbers and familiar telephony. You can use robot calls without changing the selected communication provider.
- Automatic message sending. After the call, the robot can send an SMS to the client, for example, with the order number, the amount of the debt, the address of the pickup point.
- Setting up a customer call schedule. The operation schedule of the caller’s robot adjusts to the client’s time zone by its number. Thus, a cold calling robot recruits customers at a convenient time for them.
- Integration and webhooks. The autoinformer robot can use Webhooks to send call notifications to external systems, such as CRM or email.
- Operator control. The robotic call center from Oki-Toki allows you to listen to every call transferred by a robot to a call center specialist. The manager will be able to track the number and duration of calls, the number of leads and the quality of solving non-standard situations.
Oki-Toki’s cloud software, in particular automatic calling by a robot, is designed to organize the work of a call center. To evaluate the capabilities of Oki-Toki tools, use the free trial period, which lasts 14 days. You can buy the automatic call service through the international systems Visa / MasterCard or non-cash payments. Try a robotic call center and you won’t want to go back to the old software!