Auto Dialer Service

Leverage the power of automated robot dialing to engage with your extensive client base!

Why is the Robotic Client Outbound Calling Gaining Popularity?

The Auto-dialer Robot Frees Up Agents

For more complex tasks, it works brilliantly. It’s perfect for order confirmations and cold sales.

The auto dialer robot immediately changes size

Tailored to your capabilities. Unlike agents, it doesn’t take lunch breaks, and it requires no recruitment or training – it already possesses everything necessary.

The Robocaller Agent Never Makes Errors

Whether it’s 5 attempts or 10, the agent will accomplish all that you direct.

The Auto-informer is Ingenious

– he can speak numbers and dates, streets and names, and read surnames. Moreover, he has the ability to understand responses.

Tasks Solved by Automated Dialing with Robots:

Advertising and Engagement

An excellent tool for productive, personalized, and, if necessary, anonymous customer interaction.


Notifications about delivery, outstanding debts, or changes in work schedule - this is the job that Auto-Informant handles best of all.


You can automate cold calls or repeat orders, entrusting the initial dialing and primary offer to an auto-dialer.

Exploration and Surveys

These tasks are solved by using voice recognition. Both Ukrainian and Russian languages, in any time zone. The answer base will be uploaded in popular formats.

Advantages of the Service

The Opportunity to Integrate Your Own Telephony

Choose and connect your communication provider and reduce your communication costs by THREE TIMES!

Opportunities for Integration

Integrate external services using Webhook and Http-requests. You can retrieve conversation records, request debtor names, or conduct a lottery.

Engaging Live Agents

Our service includes conversation scripts for agents, CRM, discipline control, and agent work time tracking.

Tools for Professionals

You can manage multiple projects for various clients: rights, a changelog, and a personal domain - all included.

Capabilities of the Robo-Caller from Oki-Toki

Recording Standard Messages

Record voice messages yourself or with the help of Yandex TTS and Amazon robots.

IVR Dialogue Builder

Program the IVR dialogue with the subscriber, as a result of which a connection can be established with a specific department or agent.

Voice Recognition IVR

Set up your voice IVR to recognize specific keywords and synonyms, which will guide the robot in determining further actions in the conversation.

Automated Voice Broadcasting

Create voice alerts using a speech synthesizer. Inform the customer about the amount of debt, order, account balance, and more.

Defining the Subscriber's Time Zone

Automatic timezone identification based on number prefix.

Integration with CRM

Connect Oki-Toki to your CRM and utilize this data during your call (address the customer by their name and pronounce any data from the CRM).

Detailed Statistics for Each Call

Receive detailed statistics on specific key presses and voice responses, the percentage of listened messages and other subscriber actions.

Summary Statistics

Analyze how many calls were made by the robot, daily statistics on clicks and transitions, and the quality of the database based on the results of the call.

Parallel Dialing

Initiate calls immediately across multiple databases with various messages.

Schedule of Mailouts

Set any schedule for each dialing session, right down to specific periods throughout the day.

Setting up Action Algorithms

Determine the actions the robot should take if a connection failure occurs, the number is busy, or there is no answer.

Activating the 'Call-Drop' Feature

Set up the ‘call-drop’ feature to save on communication costs.

Enabling the Blacklist

Add numbers that the robot should never call. Adjust a general blacklist or separate for each flow.


  • Additional Payment
  • Agent's Workspace € 1
  • For 1 agent per day

  • One-Time Payment
  • Activating and Setting up the Service € 75
  • One-time fee for service connection and setup

Additional Tariffing for the Number of Attempts at Auto-Dialing

  • Per day
  • from 0 up to 500 pieces. Included in the subscription Included in the subscription
  • Per day
  • from 500 to 30,000 units. € 4,5
  • Per day
  • from 30,000 to 60,000 units. € 7.5
  • for every 10,000 attempts
  • from 60,000 units. € 1,2

Utilize additional tools as needed

Cloud-Based Contact Center

All the functionality a call center could need, right in your browser!

  • Multi-channel complaint processing,
  • Advanced CRM and analytics,
  • Telephony management,
  • Agent management and control.

And much more!

Business Chat for Your Website

Oki-Toki Chat — it’s a unified center for handling customer calls and messages on social media, e-mail, website, and messenger apps: WhatsApp, Telegram, Viber, Skype.

  • Connect Conferences, Video Conferences and Screen sharing to your chats.
  • Work globally and competently.
  • Expand your telephony functionality.
  • Automate sales and support with chatbots.
  • Manage the quality of chats with KPI, alerts, smart reports and rewards.”

The omnichannel platform brings together calls, web chats, emails, social networks, messengers, and mobile applications. This unified environment is extremely user-friendly, and the combined data creates the perfect conditions for bots – reliable and functional assistants.

Speech Analytics

Conversation evaluation, transcripts, and speech analytics – three key Oki-Toki tools that will allow you to control the quality of calls in your call center!

  • automatic selection of audio recording for review,
  • voice distortion to eliminate subjectivity,
  • statistics of agent ratings and the performance of the quality control department,
  • karaoke mode (comparison of audio recording text and highlighting the text during listening),
  • tracking interruptions, pauses, use of obscene language in conversation with customer,
  • tracking the compliance of the application form with the conversation transcript.

Reviews on Oki-Toki from Other Services

Oki-Toki Google Chrome browser

Automated Dialing by Robot

The Voice Robot is one of the tools of the cloud-based Oki-Toki call center. The Autodial Robot can recognize phrases spoken by the customer and provide a detailed response based on them. The dialing robot can address the customer by name and is suitable for conveying simple information: order status, amount of debt, changes in the loyalty program. If the customer needs to solve a more complex task, the calling robot will switch him/her to an agent. Moreover, implementing this functionality won’t take up much time or resources. You can buy a robotized call center implemented in the Oki-Toki service

Submit your request and receive a detailed consultation from a specialist.

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