Video instruction on how to act if the hold, forward, conference, end buttons do not work. 0:11 Checking if assigned to a queue 0:26 Checking functions in the queue setup 0:40 Checking browser extensions
08.12.2020
Video series "What to do": Buttons in the operating place do not work
Video instruction on how to act if the hold, forward, conference, end buttons do not work.
No rating
Was this article helpful?
Thanks for your rating
Read also
Adaptation of Contact Center Agents Part.5 Beginning of Independent Work
How to organize independent work of agents who recently joined the company. Agent adaptation.
Learn More >26.05.2021
How to improve call center performance? 12 Useful tips
How to improve call center efficiency: key points, methods, useful tips and recommendations.
Learn More >10.09.2020