In this video, we’ll explain how to manage user rights in the Oki-Toki service for contact centers, track their actions and exclude them.
In this video, we’ll cover how to work with user rights in Oki-Toki.
Section: Admin Panel.
Problem:
0:18 The user does not have access to the Oki-Toki section.
0:48 The user cannot log into the personal account.
0:34 The user sees objects that he should not see.
1:11 How to see changes made by specific user.
1:25 How to disable a user or remove them from the company.
Was this article helpful?
Oki-Toki Premium Services: How to Make Call Center Work Even More Convenient
Personal domain, customer number masking, two-way transcripts, reports, speech synthesis and recognition — features that will make your call center more efficient.
Learn More >04.11.2025
Adaptation of Contact Center Agents Part 4. Communication
Key features of communication for newbie agents in the company: advice and life hacks for both sides, agents’ adaptation.
Learn More >07.05.2021