08.12.2020

Video series "What to do": Buttons in the operating place do not work

Video instruction on how to act if the hold, forward, conference, end buttons do not work.

Video series "What to do": Buttons in the operating place do not work

Video instruction on how to act if the hold, forward, conference, end buttons do not work. 0:11 Checking if assigned to a queue 0:26 Checking functions in the queue setup 0:40 Checking browser extensions

No rating

Was this article helpful?

Read also

Oki-Toki agent workplace

Video Guide Oki-Toki: Agent’s Workspace

The Workstation of an Agent: An Overview of Main Functions for Internal and Outsourcing Contact Centers Oki-Toki.

Learn More >08.12.2020

VIP caller queue and VIP number list at the call center

How to set up a VIP call queue for priority subscribers of a call centre, VIP number list, and call scripts.

Learn More >10.10.2022