08.12.2020

Video Series “What to Do”: Working with User Rights

In this video, we’ll explain how to manage user rights in the Oki-Toki service for contact centers, track their actions and exclude them.

Video Series “What to Do”: Working with User Rights

In this video, we’ll cover how to work with user rights in Oki-Toki.

Section: Admin Panel.
Problem:
0:18 The user does not have access to the Oki-Toki section.
0:48 The user cannot log into the personal account.
0:34 The user sees objects that he should not see.
1:11 How to see changes made by specific user.
1:25 How to disable a user or remove them from the company.

Rate the news:

Read also

photo
Monday May 20th, 2019 Service of automatic calls and sales in amoCRM

5 Cases That Will Help Answer Questions Related to Automated Calls and amoCRM. Let’s Discuss Why amoCRM Integration is Essential.

Learn More
photo
Wednesday May 26th, 2021 Adaptation of Contact Center Agents Part.5 Beginning of Independent Work

How to organize independent work of agents who recently joined the company. Agent adaptation.

Learn More