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15.04.2026
La Ley de Servicios de Atención al Cliente 2026: Guía práctica para no morir en el intento
“No es la ley la que cambia el juego. Es la falta de preparación lo que lo complica.”
Anastasia, Gerente de Atención al Cliente Oki-Toki
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Friday August 13th, 2021
Creating an Outsourcing Contact Center: First Steps (Part 2)
How to open your outsourcing contact center and not burn out. A step-by-step action plan is already in the Oki-Toki blog.
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Wednesday December 28th, 2022
Instructions: How to connect a SIP phone to a call center
How to connect a SIP phone to a call center, what it is for, how to create an account, set up a user and test the connection.
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