16.08.2019

Oki-Toki News Digest for July 2019

In July, we focused on several tasks. We worked on the ability to authorize through social networks and manage tasks in auto-dials. More details in the digest!

Oki-Toki News Digest for July 2019

Social media authorization

We have completed work on additional authorization methods – integration with social networks Facebook and VK. We are currently working on integrating with Google mail. Now, a user can link their social network to their profile and subsequently login with a single click. You can link your social network in the settings of your Oki-Toki profile, and the authorization buttons are located under the login and password entry form. In the future, we plan to develop the direction of interacting with Oki-Toki through social networks, offer your ideas and stay tuned!

 

 

New task management in dialer

We have implemented sophisticated and task filtering in dialer. If previously filtering options were limited to choosing the period of scheduled time of the next call and filtering by phone number, now you can also filter by responsible user, by time zone, by import number and etc.

New flexibility – new task management possibilities!

 

No rating

Was this article helpful?

Read also

Oki-Toki News Digest for July-August 2021

Start reading right now about the new tools of the Oki-Toki service. Turnarounds of contact center agents, disciplinary control, and quotas for surveys.

Learn More >12.09.2021

Main updates 2022: service for contact centers

What updates has Oki-Toki launched this year? “Chats”, AI, robot-agent and other important tools in our service for contact centers.

Learn More >30.12.2022