Video instruction on how to act if the hold, forward, conference, end buttons do not work. 0:11 Checking if assigned to a queue 0:26 Checking functions in the queue setup 0:40 Checking browser extensions
Video series "What to do": Buttons in the operating place do not work
Video instruction on how to act if the hold, forward, conference, end buttons do not work.
Was this article helpful?
Read also
Number Transformation in Oki-Toki
How to standardize phone numbers in Oki-Toki?
Learn More >10.02.2026
How to manage an invalid call back request
Case study: Handling a customer’s request via an automated callback system-‘Oki-Toki’ coming from the customer portal in a status: incomplete (invalid request).
Learn More >23.11.2020