Video instruction on how to act if the hold, forward, conference, end buttons do not work. 0:11 Checking if assigned to a queue 0:26 Checking functions in the queue setup 0:40 Checking browser extensions
08.12.2020
Video series "What to do": Buttons in the operating place do not work
Video instruction on how to act if the hold, forward, conference, end buttons do not work.

Rate the news:
Read also
Wednesday April 21st, 2021
Adapting in the Contact Center Part 2: Agent Interviews
How to Best Conduct Interviews with New Contact Center Agents: Tips, Nuances, and Agent Onboarding.
Learn More
Tuesday April 15th, 2025
Oki-Toki quotas: setup and use in CATI surveys
How to optimize the data collection process and make it even more accurate with Oki-Toki quotas?
Learn More