Voice Broadcasting Service

Oki-Toki Cloud Service is the best solution for voice broadcasts and automatic dialing of your company's clients. The robot can handle order confirmations, informing clients about assortments and promotions.

Why are Voice Broadcasts Gaining Popularity?

The program for voice broadcasts frees up operators

for more complex tasks. It works great for confirming orders and cold sales.

The auto-informer instantly adjusts

to your capacities. Unlike operators, it does not take lunch breaks, and hiring and training are not required – it already has everything needed.

The auto-informer makes no mistakes

5 attempts or 10 – the voice message broadcast will work as you specify.

The auto-informer is smart

– it can speak numbers and dates, streets and names, and read last names. Moreover, it is capable of understanding responses.

Where to use voice broadcasts:

Advertising and engagement

Message broadcasting is an excellent tool for productive, personalized, and, if necessary, anonymized work with the customer.

Notification

Voice message broadcasting about delivery, debt, or changes in work schedule is the job that the Auto-informer handles best.

Sales

You can automate cold calls or repeat orders, entrusting the dialing and initial offer to the voice message broadcasting program.

Research and surveys

These tasks are solved using voice recognition. Ukrainian and Russian languages, in any time zone. The base of responses will be exported in popular formats.

Service Advantages

Ability to connect your own telephony

Choose and connect your communication provider and reduce communication costs by 3 TIMES!

Integration capabilities

Connect external services using Webhook and Http requests. You can fetch call recordings, request debtor names, or conduct a lottery.

Connection of live agents

Our service includes scripts for agents, CRM, discipline control, and recording of agents' working time.

Tools for professionals

You can manage several projects for different clients: rights, a change log, and a personal domain are all included.

Voice Broadcast Capabilities from Oki-Toki

Recording of standard messages

Record voice messages yourself or with the help of Yandex TTS and Amazon robots.

IVR dialogue builder

Program IVR dialogue with a subscriber, resulting in a connection with a specific department or agent.

IVR with voice recognition

Configure the voice-based IVR on specific words and synonyms by which the robot will determine further actions in the conversation.

Automatic Voice Broadcasts

Create voice alerts using text-to-speech synthesizers. The broadcast can inform the client about the debt amount, order, account balance, etc.

Determining the subscriber's time zone

Automatic determination of the time zone by the number prefix allows you to set up auto broadcasting of voice messages according to your subscribers’ working hours.

CRM integration

Connect Oki-Toki to your CRM and use this data when creating a voice broadcast to the database (addressing the client by name and pronouncing any data from CRM).

Detailed statistics for each call

Receive detailed statistics on specific key presses and voice responses, the percentage of listened messages, and other subscriber actions.

Summary statistics

Analyze the results of voice message broadcasting: how many calls were made by the robot, daily statistics on clicks and conversions, and the quality of the database based on call results.

Parallel dialing

Launch mass voice message broadcasting simultaneously across multiple databases with different content.

Broadcast schedule

Set any schedule for each voice message broadcast, right down to specific periods during the day.

Setting action algorithms

Decide what actions the robot should perform if there is a connection failure, the number is busy, or there is no answer.

Connection of "call-drop" function

Set up the “call-drop” feature to save on communication costs.

Connection of the blacklist

Add numbers that the robot should never call. Set up a general blacklist or a separate one for each stream.

Primary Functions

  • Additional Payment
  • Agent's Workspace € 1
  • For 1 agent per day

  • One-Time Payment
  • Activating and Setting up the Service € 75
  • One-time fee for service connection and setup

Additional Features

  • For 1 port
  • Ports in the GSM Gateway € 0,75
  • Per Day
  • SMS Dispatch Module € 1.5
  • Per Day
  • Additional Storage for Conversation Records € 0,15
  • For every additional 10 GB, beyond the 10 GB included in the subscription fee.

Additional Tariffing for the Number of Attempts at Auto-Dialing

  • Per day
  • from 0 up to 500 pieces. Included in the subscription Included in the subscription
  • Per day
  • from 500 to 30,000 units. € 4,5
  • Per day
  • from 30,000 to 60,000 units. € 7.5
  • for every 10,000 attempts
  • from 60,000 units. € 1,2

Premium Features

  • Per Day
  • Determining a Customer's Time Zone € 1.5
  • Per Day
  • Priority Queue for VIP Customers € 1.5
  • Per Day
  • Personal Domain € 1.5
  • Per Day
  • Cloud Backup € 1.5
  • Per Day
  • Dedicated Server € 12
  • For a single server. It can be used for multiple modules or functions simultaneously (for instance, for CRM and Dialer).

  • Per Day
  • Daily Rules for Auto-Dialling € 1.5
  • Unlimited reports up to 10 pcs Included in the subscription Included in the subscription
  • for every 100 reports
  • Unlimited Reports from 10 Units € 1.5

Speech Recognition (for individual segments ranging from 1 to 15 seconds)

  • per day
  • from 0 to 50 units. Included in the subscription
  • per day
  • from 51 pcs. 0,02

Speech Synthesis (Behind the Symbols of Printed Text)

  • Per Day
  • from 0 to 1000 units. Included in the subscription Included in the subscription
  • Per Day
  • from 1,000 to 5,000 units. € 1.5
  • Per Day
  • from 5,000 to 10,000 units. € 3
  • Per Day
  • from 10,000 to 20,000 pieces. € 4.5
  • Per Day
  • from 20,000 to 30,000 pieces. € 6
  • Per Day
  • from 30,000 to 60,000 units. € 10
  • For every 10,000 characters
  • from 60,000 units. € 1.5

API Requests

  • Per Day
  • up to 1,000 pcs. Included in the subscription Included in the subscription
  • Per Day
  • From 1,000 to 10,000 units. € 0,75
  • Per Day
  • from 10,000 to 50,000 units. € 1.5
  • Per Day
  • from 50,000 to 100,000 pieces. € 3
  • for every 10,000 inquiries
  • from 100,000 pcs. € 0,3

Utilize additional tools as needed

Cloud-Based Contact Center

All the functionality a call center could need, right in your browser!

  • Multi-channel complaint processing,
  • Advanced CRM and analytics,
  • Telephony management,
  • Agent management and control.

And much more!

Business Chat for Your Website

Oki-Toki Chat — it’s a unified center for handling customer calls and messages on social media, e-mail, website, and messenger apps: WhatsApp, Telegram, Viber, Skype.

  • Connect Conferences, Video Conferences and Screen sharing to your chats.
  • Work globally and competently.
  • Expand your telephony functionality.
  • Automate sales and support with chatbots.
  • Manage the quality of chats with KPI, alerts, smart reports and rewards.”
Omnichannel

The omnichannel platform brings together calls, web chats, emails, social networks, messengers, and mobile applications. This unified environment is extremely user-friendly, and the combined data creates the perfect conditions for bots – reliable and functional assistants.

Speech Analytics

Conversation evaluation, transcripts, and speech analytics – three key Oki-Toki tools that will allow you to control the quality of calls in your call center!

  • automatic selection of audio recording for review,
  • voice distortion to eliminate subjectivity,
  • statistics of agent ratings and the performance of the quality control department,
  • karaoke mode (comparison of audio recording text and highlighting the text during listening),
  • tracking interruptions, pauses, use of obscene language in conversation with customer,
  • tracking the compliance of the application form with the conversation transcript.

Reviews on Oki-Toki from Other Services

Oki-Toki Google Chrome browser

Automatic Voice Broadcasts

Oki-Toki is an innovative service that provides the opportunity for automatic voice broadcasting to your clients. One of the main advantages of Oki-Toki is its ability to automate routine tasks, such as order status notifications, alerts about new services and products, reminders about upcoming events, and much more. This allows companies to maintain communication with their clients without spending a lot of time on manual work.

No matter what kind of business you run, Oki-Toki will help you improve the quality of customer service, reduce manual labor costs, and increase the efficiency of your communication. Dive into the world of automation and start using Oki-Toki service today.

What is a voice broadcasting service?

Voice message service is a type of technology that allows sending voice messages to multiple recipients at once. They are used for sending notifications, reminders, informational messages, etc. Generally, voice broadcasting services offer the ability to record and send audio messages through a web interface or mobile app. This enables the quick and efficient conveyance of information to many people at the same time, which is one of the key advantages of voice broadcasting services.

Main functions of voice broadcasts

Audio message broadcasting services provide the following main functions:

  • Creating voice messages: users can record messages to be used in the distribution.
  • Delivery of voice messages to the phone: the service sends voice messages to specified phone numbers or contact groups.
  • Dialer: the service can use the dialer feature to deliver the voice message until the recipient answers the call.
  • Reporting: the service provides reports on the delivery of voice messages, delivery status reports, and other statistics that can help users optimize their audio distribution campaigns.

Integration with other services: some voice distribution programs can be integrated with services such as CRM systems to help users manage their contacts and companies more effectively.

What can the voice broadcasting service be used for?

Voice message distribution is a powerful business tool. They are used for both cold and warm calls to attract attention and cover a wide audience.

The theme of the phone voice message distribution is customizable by you, so this tool can be used by companies of various directions. Special attention to this type of notification should be given to startup owners, who are striving to quickly develop their project and make it popular. Voice broadcasts to phones can lay the foundation of an advertising campaign, spreading information about a product or service.

Why are voice broadcasts necessary?

Time Saving

Voice broadcasts allow you to quickly and efficiently reach many people, significantly saving time that would be required for manual messaging or calls.

Convenience

Audio messages can be customized and automated, which facilitates the distribution process and makes it more convenient.

Better Audience Coverage

Voice broadcasts can reach a wider audience than other forms of marketing, such as emails or social networks, since they can be played at any time and in any place.

Personalization

Voice broadcasting to a phone number database can be personalized according to the individual preferences and needs of the audience, increasing the company’s effectiveness.

Popular Use Cases for Voice Broadcasts

  1. Notification about discounts and promotions: Voice messages by a robot can be used to notify customers about upcoming discounts, promotions, and special offers to boost sales.
  2. Surveys and research: Voice broadcasts can be used to conduct surveys and research among customers to improve the offered services and products.
  3. Notification about events: The audio message service can be used to notify customers about upcoming events, such as new product releases or special events.
  4. Advertising and sales: The tool is excellent for calling and informing potential company customers about products and services;
  5. Notification about urgent important alerts: Voice broadcasting to phones can be used to notify customers about urgent and important alerts, such as schedule changes or unforeseen delays. This can help maintain customer trust and improve their experience.
  6. Notification about new products and services: The voice message delivery service can be used to introduce new products and services offered by your business, to attract customer attention.

Voice broadcasts to phones can be used to solve various tasks in business, from increasing sales to improving customer experience. It is im……portant to choose the right service and develop an effective audio broadcast strategy to achieve the desired results.

Main advantages of the voice message service

Voice broadcasts by a robot are one of the effective ways to reach a large audience and promote your business. They offer the ability to deliver your message to regular and potential customers at a convenient time. An important advantage is that audio messages allow evoking an emotional response from the audience, which can increase trust and attract attention.

The main advantages of Oki-Toki:

  1. Ease of use: Consider the ease of use and intuitiveness of the platform. Choose a service that is easy to use and does not require additional technical skills.
  2. Customization ability: Choose a service that allows customizing and personalizing broadcasts, so they are most suitable for your target audience.
  3. Reliability and security: Choose a service that guarantees high message delivery and ensures the reliability and security of your information.
  4. Price and value: Compare prices and features of different services and choose the one that offers the best value for its price.
  5. Technical support: Pay attention to the availability of technical support and the quality of its services. Oki-Toki offers quality technical support that can help you solve any problems that arise and ensure stable service operation.
  6. Voice synthesis: The ability to record voice messages yourself or synthesize voice using Google and Yandex TTS robots;
  7. Messages: Sending SMS messages in the case of a missed call or when simple customer information is needed;
  8. Statistics and reports: Collecting statistics and recording each conversation, based on which the call center management can track the results of using automatic voice broadcasts;
  9. Dialer: Setting up dialer, based on the customer’s time zone;
  10. Integrations: Sending Webhooks to notify external services about call results and user actions.
  11. CRM: Oki-Toki can be used with any modern CRM, thereby accessing client data such as their name, outstanding amount, delivery date of the order, etc.

Oki-Toki service offers easy setup and effective use of audio broadcasts, customization, reliability, value, as well as access to technical support. Overall, using voice broadcasts can be an important tool in the marketing and advertising strategy of your business.

If you want to try the voice broadcasting service – fill out the form to get access to all of Oki-Toki’s capabilities. You can test the voice message service for free for 14 days before purchasing the program.

Submit your request and receive a detailed consultation from a specialist.

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