Record voice messages yourself or with the help of Yandex TTS and Amazon robots.
Voice Broadcasting Service
The Oki-Toki Cloud Service is the best solution for voice broadcasts and automatic customer dialing for your company. The robot will handle order confirmations and inform customers about the range and promotions.
Why are Voice Broadcasts Gaining Popularity?
The voice broadcasting software frees up agents
For more complex tasks, it works brilliantly. It’s perfect for order confirmations and cold sales.
The Auto-informer Instantly Changes Size
Tailored to your capabilities. Unlike agents, it doesn’t take lunch breaks, and it requires no recruitment or training – it already possesses everything necessary.
The auto-informer doesn't make mistakes
Whether it’s 5 attempts or 10 – voice broadcasting of messages will work exactly as you indicate.
The Auto-informer is Ingenious
– he can speak numbers and dates, streets and names, and read surnames. Moreover, he has the ability to understand responses.
Where to Use Voice Broadcasts:
Advertising and Engagement
Message distribution is a fantastic tool for efficient, personalized, and, if needed, anonymized engagement with clients.
Voice broadcasting of delivery notifications, debt reminders or changes in work schedule - that's the task the Auto-informant handles best.
You can automate cold calls or repeat orders, entrusting the dial-up and the initial offer to a voice message distribution program.
Exploration and Surveys
These tasks are solved by using voice recognition. Both Ukrainian and Russian languages, in any time zone. The answer base will be uploaded in popular formats.
Advantages of the Service
The Opportunity to Integrate Your Own Telephony
Choose and connect your communication provider and reduce your communication costs by THREE TIMES!
Opportunities for Integration
Integrate external services using Webhook and Http-requests. You can retrieve conversation records, request debtor names, or conduct a lottery.
Engaging Live Agents
Our service includes conversation scripts for agents, CRM, discipline control, and agent work time tracking.
Tools for Professionals
You can manage multiple projects for various clients: rights, a changelog, and a personal domain - all included.
Potential of Voice Broadcasting from Oki-Toki
Recording Standard Messages
IVR Dialogue Builder
Voice Recognition IVR
Automated Voice Broadcasting
Defining the Subscriber's Time Zone
Integration with CRM
Detailed Statistics for Each Call
Schedule of Mailouts
Setting up Action Algorithms
Activating the 'Call-Drop' Feature
Enabling the Blacklist
- Per Day
- Subscription Fee € 0,75
Storage of conversation records for up to 1440 hours, agent activity tracking and project management, 25 call reports, PBX functionality, agent quality evaluation form, email reports, speech analytics, guest accounts, report mixing, conversation scripts, KPI and disciplinary control – 10 reports a day.
- Additional Payment
- Agent's Workspace € 1
For 1 agent per day
- One-Time Payment
- Activating and Setting up the Service € 75
One-time fee for service connection and setup
- For 1 port
- Ports in the GSM Gateway € 0,75
- Per Day
- SMS Dispatch Module € 1.5
- Per Day
- Additional Storage for Conversation Records € 0,15
For every additional 10 GB, beyond the 10 GB included in the subscription fee.
- Per Day
- Determining a Customer's Time Zone € 1.5
- Per Day
- Priority Queue for VIP Customers € 1.5
- Per Day
- Personal Domain € 1.5
- Per Day
- Cloud Backup € 1.5
- Per Day
- Dedicated Server € 12
For a single server. It can be used for multiple modules or functions simultaneously (for instance, for CRM and Dialer).
- Per Day
- Daily Rules for Auto-Dialling € 1.5
- Unlimited reports up to 10 pcs Included in the subscription Included in the subscription
- for every 100 reports
- Unlimited Reports from 10 Units € 1.5
Utilize additional tools as needed
All the functionality a call center could need, right in your browser!
- Multi-channel complaint processing,
- Advanced CRM and analytics,
- Telephony management,
- Agent management and control.
And much more!
Oki-Toki Chat — it’s a unified center for handling customer calls and messages on social media, e-mail, website, and messenger apps: WhatsApp, Telegram, Viber, Skype.
- Connect Conferences, Video Conferences and Screen sharing to your chats.
- Work globally and competently.
- Expand your telephony functionality.
- Automate sales and support with chatbots.
- Manage the quality of chats with KPI, alerts, smart reports and rewards.”
The omnichannel platform brings together calls, web chats, emails, social networks, messengers, and mobile applications. This unified environment is extremely user-friendly, and the combined data creates the perfect conditions for bots – reliable and functional assistants.
Conversation evaluation, transcripts, and speech analytics – three key Oki-Toki tools that will allow you to control the quality of calls in your call center!
- automatic selection of audio recording for review,
- voice distortion to eliminate subjectivity,
- statistics of agent ratings and the performance of the quality control department,
- karaoke mode (comparison of audio recording text and highlighting the text during listening),
- tracking interruptions, pauses, use of obscene language in conversation with customer,
- tracking the compliance of the application form with the conversation transcript.
Reviews on Oki-Toki from Other Services
Automated Voice Broadcasting
Oki-Toki is an innovative service that provides the capability for automated voice broadcasting to your clients. One of the primary advantages of Oki-Toki is its ability to automate routine tasks, such as order status notifications, alerts about new services and products, reminders of upcoming events, and many more. This allows companies to maintain contact with their clients without spending a lot of time on manual labour.
Regardless of the type of business you run, Oki-Toki will help you improve customer service quality, reduce costs for manual labour, and enhance the efficiency of your communication. Dive into the world of automation and start using the Oki-Toki service today.
What is the voice broadcasting service?
Voice messaging service is a kind of technology that allows sending voice messages to multiple recipients simultaneously. They are used for distributing notifications, reminders, informational messages and so forth. Typically, voice broadcasting services offer the ability to record and send audio messages via a web interface or mobile application. This allows the information to be conveyed quickly and efficiently to many people at the same time, which is one of the key advantages of voice broadcasting services.
The main functions of voice broadcasting
Audio message distribution services provide the following main functions:
- Voice Message Creation: Users can record messages that will be used in the distribution.
- Voice Message Broadcasting to Phone: The service sends voice messages to designated phone numbers or contact groups.
- Automatic Redial: The service can use an automatic redial function to deliver a voice message until the recipient answers the call.
- Reporting: The service provides reports on voice message delivery, delivery status reports, and other statistics that can help users optimize their audio distribution campaigns.
Integration with Other Services: Some voice messaging programs can integrate with services such as CRM systems to help users manage their contacts and companies more effectively.
Why can you use the voice mailing service?
Voice message broadcasting is a powerful business tool. They are used for both cold and hot calling, to grab attention and reach a widely-spanning audience.
The topic of voice message broadcasting over the phone is customizable by you, hence, this tool can be used by companies of various orientations. Special attention to this type of notification should be given by startup owners who aim to quickly develop their project and make it popular. Voice broadcasts over the phone can lay the foundation for an advertising campaign distributing information about the product or service.
h3>Why use voice message broadcasts?/h3>
Voice broadcasts allow you to reach a multitude of people quickly and efficiently, which significantly saves the time needed for manual message dispatching or calling.
Audio messages can be set up and automated, which simplifies the broadcasting process and makes it more convenient.
h4>Better Audience Coverage/h4>
Voice broadcasts can reach a larger audience than other forms of marketing, such as emails or social networks, as they can be played at any time and in any place.
A voice broadcast to a database of numbers can be personalized to cater to the individual preferences and needs of the audience, which enhances the company’s efficiency.
Popular cases for voice broadcasts
- Notification about discounts and promotions: Voice messages by a robot can be used to notify customers about upcoming discounts, promotions, and special offers to boost sales.
- Surveys and Research: Voice broadcasts can be utilized to conduct surveys and research among customers to enhance the services and products offered.
- Event Notifications: The audio message service can be leveraged to notify customers about upcoming events such as product releases or special happenings.
- Advertising and Sales: This tool is perfect for making calls and informing potential company clients about products and services;
- Alert for urgent important notifications: Voice broadcasting on phones can be used to notify clients about urgent and important notifications, such as changes in schedule or unforeseen delays. This can help to maintain customer trust and enhance their experience.
- Alerts on new products and services: The voice message delivery service can be used to introduce new products and services offered by your business, to grab the attention of customers.
Voice broadcast over the phone can be utilized for a variety of business tasks, from sales increases to customer experience enhancement. It’s crucial to pick the appropriate service and draft an effective audio-distribution strategy to reach the desired outcomes.
Main benefits of a voice messaging service
Robot voice broadcasts are among the efficient ways of reaching a larger audience and promoting your business. They offer the opportunity to deliver your message to permanent and potential customers at a convenient time. A significant advantage is that audio messages can provoke emotional responses from listeners, which can build trust and capture attention.
Main advantages of Oki-Toki:
- Ease of Use: Pay attention to the simplicity and intuitiveness of the platform. Choose a service that is easy to use and does not require additional technical skills.
- Personalization opportunity: Opt for a service that allows you to customize and personalize mailings, ensuring they are optimally suited for your target audience.
- Reliability and Dependability: Choose a service that guarantees high message delivery and ensures the reliability and security of your information.
- Price and Value: Compare the prices and features of different services and choose the one that offers the best value for its price.
- Technical Support: Pay attention to the availability of technical support and the quality of its services. Oki-Toki offers high-quality technical support that can help you solve any arising issues and ensure the stable operation of the service.
- Voice Synthesis: The ability to independently record voice messages or synthesize voice using Google and Yandex TTS robots;
- Messages: Sending SMS messages in case of missed calls or when simple client notification is necessary;
- Statistics and Reports: Gathering of statistics and recording each conversation, on the basis of which the call center management can track the result of using automated voice broadcasts;
- Automatic Dialing: Setting up dialer based on the client’s time zone;
- Integrations: Sending Webhooks to notify third-party services about call results and user actions.
- CRM: Oki-Toki can be used with any modern CRM, allowing you to access customer data, such as their name, outstanding balance, delivery date of the order, and so forth.
The Oki-Toki service offers easy setup and efficient use of audio-broadcasts, personalization, reliability, added value, not to mention the accessibility of tech support. All in all, the use of voice broadcasts can be a vital instrument in the marketing and advertising strategy for your business.
If you want to try out the voice broadcast service – fill out the form to get access to all of Oki-Toki’s features. You will be able to test the voice message service for free for 14 days before deciding to purchase the program.