Cloud voice messaging service

Use a robot dialer to notify your customers!

Why are voicemails gaining popularity?

Voice mailing software releases operators

for more complex tasks. This works great for order confirmations and cold sales.

Autoinformer instantly resizes

to your capacity. Unlike operators, he does not have lunch, and he does not need to be hired and trained – he already has everything he needs.

Autoinformer does not make mistakes

5 attempts or 10 – voice messaging will work as you specify.

The autoinformer is quick-witted

– he can speak numbers and dates, streets and names and read last names. And he knows how to understand the answers.

Where to use voice mailings:

Advertising and attraction

Sending messages is a great tool for productive, individual, and, if necessary, impersonal work with a client.

Alert

Voice mailing messages about delivery, debt or change in the work schedule is the job that Autoinformer does best.

Sales

You can automate cold calls or repeat orders by outsourcing the call and initial offer to a voice messaging program.

Study and surveys

These tasks are solved with the help of voice recognition. Ukrainian and Russian languages, in any time zone. The response database will be uploaded in popular formats.

Service Benefits

Possibility to connect your telephony

Choose and connect your communication provider and reduce communication costs by 3 TIMES!

Opportunities for integration

Connect external services using Webhook and Http requests. You can collect recordings of conversations, ask for the names of debtors, or run a lottery.

Connecting live operators

Our service contains conversation scripts for operators, CRM, discipline control and time tracking of operators.

Tools for professionals

You can manage multiple projects for different clients: permissions, changelog and custom domain are all included.

Possibilities of voice mailings from Oki-toki

Recording standard messages

Record voice messages yourself or with the help of Yandex TTS and Amazon robots.

Dialog Builder in IVR

Program an IVR dialogue with a subscriber, as a result of which a connection with a specific department or operator is possible.

IVR with voice recognition

Set up voice IVR for certain words and synonyms, by which the robot will determine further actions in the conversation.

Automatic voice messages

Create voice alerts with a speech synthesizer. The mailing list can inform the client about the amount of debt, order, account balance, etc.

Determination of the subscriber's time zone

Automatic detection of the time zone by number prefix will allow you to set up automatic sending of voice messages in accordance with the working hours of your subscribers.

CRM integration

Connect Oki-Toki to your CRM and use this data when creating a voice mailing to the database (addressing the client by name and pronouncing any data from CRM).

Detailed statistics for each call

Get detailed statistics on certain keystrokes and voice responses, the percentage of messages listened to and other actions of the subscriber.

Summary statistics

Analyze the results of sending voice messages: how many calls were made by the robot, daily statistics on clicks and transitions, the quality of the database based on the results of the call.

Parallel calling

Start mass mailing of voice messages to several databases with different content at once.

Newsletter schedule

Set any schedule for each voice messaging, up to certain periods during the day.

Setting up action algorithms

Determine what actions the robot should take if there is a communication failure, the number is busy or there is no answer.

Connecting the call-reset function

Set up the “call-reset” function to save on communication.

Connecting the black list

Add numbers that the robot should never call. Set up a general blacklist or a separate one for each stream.

Main functions

  • Additional payment
  • Operator's workplace € 1
  • For 1 operator per day

  • One time payment
  • Connection and service settings € 100
  • One-time fee for connecting and setting up the service

Additional functions

  • For 1 port
  • Ports in the GSM gateway € 0,75
  • In a day
  • SMS sending module € 1.5
  • In a day
  • Additional storage for call recordings € 0,10
  • for each additional 10 GB, over 10 GB, included in the subscription fee.

Additional billing for the number of Dialer attempts

  • in a day
  • from 0 to 500 pcs. included in the subscription fee included in the subscription fee
  • in a day
  • from 500 to 30,000 pcs. € 4,5
  • in a day
  • from 30,000 to 60,000 pcs. € 7.5
  • for every 10,000 attempts
  • from 60 000 pcs. € 1,2

Premium features

  • In a day
  • Determining the client's time zone € 1.5
  • In a day
  • Queue for VIP clients € 1.5
  • In a day
  • Personal domain € 1.5
  • In a day
  • Backup to the cloud € 1.5
  • In a day
  • Dedicated server € 12
  • for one server. Can be used for several modules or functions at the same time (for example, for CRM and Dialer).

  • In a day
  • Daily dialer rules € 1.5
  • Unlimited reports up to 10 pieces included in the subscription fee included in the subscription fee
  • for every 100 reports
  • Unlimited reports from 10 pcs € 1.5

Speech recognition (for separate fragments from 1 to 15 seconds long)

  • per day
  • from 0 to 50 pcs. included in the subscription fee
  • per day
  • from 51 pcs. 0,02

Speech synthesis (for signs of printed text)

  • In a day
  • from 0 to 1000 pcs. included in the subscription fee included in the subscription fee
  • In a day
  • from 1000 to 5000 pcs. € 1.5
  • In a day
  • from 5,000 to 10,000 pcs. € 3
  • In a day
  • from 10,000 to 20,000 pcs. € 4.5
  • In a day
  • from 20,000 to 30,000 pcs. € 6
  • In a day
  • from 30,000 to 60,000 pcs. € 10
  • for every 10,000 characters
  • from 60 000 pcs. € 1.5

API requests

  • In a day
  • up to 1,000 pcs. included in the subscription fee included in the subscription fee
  • In a day
  • from 1,000 to 10,000 pcs. € 0,75
  • In a day
  • from 10,000 to 50,000 pcs. € 1.5
  • In a day
  • from 50,000 to 100,000 pcs. € 3
  • for every 10,000 requests
  • from 100,000 pcs. € 0,3

Use additional tools as needed

Cloud call center

All the functionality that a call center may need in your browser!

  • Multichannel call processing,
  • Advanced CRM and analytics,
  • telephony management,
  • Management and control of operators.

And much more!

Dialer
  • 5 dialer modes: Preview/Callback, Predictive, Progressive, Ultra, Power,
  • flexible settings for the number and interval of attempts,
  • the possibility of using in conjunction with an autoinformer,
  • adjustment of calls according to the time zone of customers,
  • integration with external CRM,
  • automatic processing of lost calls.
Voice robot

Auto-operator – Oki-Toki’s voice robot to replace operators in routine tasks. It’s scripted, so it’s predictable, requires no training, and is ready to go right from the start.

  • Working with open and closed questions
  • Single and multiple choice, multilingual,
  • Offer “Let’s call you back”,
  • Definition of ambiguities and ambiguous answers,
  • Speech synthesis: More than 15 voice options
  • Possibility to send SMS, Email, Viber or Whatsapp messages.
  • Import dialog from MSWord & Google Docs
  • Dialogue metrics
  • Free recognition of yes/no answers and numbers
Tools for the IT department

Necessary tools for the IT department of contact centers – API, webhooks, automation, logging and data backup. Service management Browser only. Fault tolerance. Scaling. Data security and access control Hosted on your servers. Access control. Access and change log. API integrations . Webhooks. Ready Integrations.

Reviews about Oki-Toki from other services

avatar

Iulia Raiscaia

Feedback from the Startpack service Pros: extensive functionality, a huge number of reports. The company itself is ready to develop new products to improve the quality of work. Integration of statistical data, disciplinary reports and reports. A convenient platform for a company with a large number of clients. Linking a personal manager to a client, which is important at the first stages of working with the program. Full automation of calls, recording and archive of all telephone conversations. API integration. At the same time, the cost of these services on the market is low. Cons: Lack of a number of widgets when moving to a new opera place, although this can be considered as an advantage, since it does not scatter the attention of the operator when calling

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Bogdan Koshevoy

Feedback from the Voipoffice service We have been working with Oki for more than 3 years. Excellent service for the implementation of projects and at a very good price. If there are people, pay, if there are no people, don’t pay. We have already implemented a large number of projects on the Oka platform. Very convenient widgets for tracking indicators and flexible settings. If you want to quickly launch a project that will work stably, I definitely recommend Oki. We have not had situations in 3 years that the oki did not work for more than 4-5 minutes and this happens very rarely.

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Lubov

Feedback from the Otzovik service We have been working with Oki since 2018, we found them when we opened an online store. The service is very flexible. At first we had a couple of operators, and we bought only 2 operator positions. Now there are more operators, we spend, of course, also more, but there are no “extra” and imposed payments. There are 10 operators – you pay only for 10 operator places. You don’t need, for example, a voice robot – you don’t pay for it, you need it, you connected it. But there is a personal manager only at the stage of connection and the test period. Generally satisfied.

avatar

Guest

Feedback from the Indexcall service There are pluses and minuses in the operation of the system. Although in general a positive impression. From the conveniences: a clear interface and work from the browser, the capabilities of the dealer. IVR is very cool. Creating voice greetings or scripts is really cool. Of the minuses: the raw interface of the operator’s workplace, there are a number of shortcomings. It’s a little annoying that many related functions are in different sections. It would be nice to add more hints. In general, more satisfied with the work than not.

Automatic voice mailings Oki-Toki

The Oki-Toki cloud-based voice messaging service uses an auto-informer robot to notify your company’s customers. The robot will cope with the confirmation of orders, informing customers about the assortment and promotions. This will free operators for more complex tasks that require human intervention. You can use the automatic distribution of voice messages immediately after connecting to the Oki-Toki service, because. it does not require any configuration or additional software. All that is required of you is call scripts. The robot does not make mistakes and can work around the clock, which is indispensable for dialering and voice informing. He can name dates, numbers, streets, first and last names, and understands the answers.

What can you use the voice mailing service for?

Voicemail is a powerful business tool. They are used for cold and hot calls in order to attract attention and reach the widest possible audience. The theme of sending voice messages to the phone is configured by you, so this tool can be used by companies of different directions. Particular attention to this type of notification should be paid to startup owners who seek to quickly develop their project and make it popular. Voice mailings to phones can form the basis of an advertising campaign that disseminates information about a product or service. Automatic dialing according to the list (voice mailing) can be used to solve the following tasks:

  • Advertising and customer acquisition. The tool is great for calling and informing potential customers about the company’s products and services;
  • Voice notification. You no longer need to hire a staff of operators to report deliveries, customer debts, changes in office hours, and perform any other voice messaging;
  • Sales. Automating the initial offer or re-order will also help to handle more tasks with fewer staff;
  • Polls and questioning. To solve these problems, the capabilities of the robot are used to distinguish between answers in Ukrainian and Russian. Answers are uploaded in a popular format.

The main advantages of Oki-Toki voice announcement

Among the advantages of the system:

  1. The ability to independently record voice messages or synthesize voice using Google robots and Yandex TTS;
  2. Sending an SMS message in case of a missed call or if it is necessary to simply inform the client;
  3. Collection of statistics and recording of each conversation, on the basis of which the call center management will be able to track the result of using automatic voice mailings;
  4. Setting up dialer based on the client’s time zone;
  5. Speed and productivity similar to a call center for 100 agents;
  6. Ability to communicate with the operator to resolve complex issues;
  7. Integration into Webhooks to notify third-party services about the results of calls and user actions.

Oki-Toki can be used with any modern CRM, thanks to which the robot can receive data about the client, for example, his name, the amount of debt, the date of delivery of the order, etc. If you have any questions – ask our engineers, if you want to try the voice mailing service – fill out the form to get access to all the features of the service. You will be able to test the service free of charge for 14 days before purchasing the voice messaging program.

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