29.06.2019

SMS Routing: SMS Gateway for Your Website

3 steps that help to create a route and send your first SMS along it.

SMS Routing: SMS Gateway for Your Website

Sending SMS from Oki-Toki may not be the most popular, but for many it is an extremely necessary PBX function. Its capabilities used to be quite simple: a connected SMS gateway was randomly selected and the message was sent to the server to the SIP provider. The decision to implement routing was prompted by our clients – outsourcing companies whose customers often provide their telephony and SMS-SIP providers. This note is primarily written for them! 🙂

In order to create a route and send your first SMS through it, you need just 3 steps:

1. Copy the gateway name, its login or signature.

 

2. Create a new alert template in ACD and put the first step value in the “Sender Name” field.

 

3. Route SMS at the agent’s place, choose the required template from the drop-down list.

 

That’s it! If you have any questions, Oki-Toki technical support is always in touch!

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