08.12.2020

Oki-Toki Instructions: Operator Workstation

Operator workstation – an overview of the main functions of the tool for Oki-Toki's internal and outsourced contact centers.

Oki-Toki Instructions: Operator Workstation

Operator workstation – an overview of the main functions of the tool for Oki-Toki's internal and outsourced contact centers.

0:11 Access to the microphone and pop-ups
1:18 Right sidebar
1:37 Widgets
2:21 Operator statistics
2:36 How to make a call

Link to the operator position (only for registered users of the service).

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