08.12.2020

Video Guide Oki-Toki: Agent’s Workspace

The Workstation of an Agent: An Overview of Main Functions for Internal and Outsourcing Contact Centers Oki-Toki.

Video Guide Oki-Toki: Agent’s Workspace

The Agent’s Workspace – an overview of the key features of the Oki-Toki tool for in-house and outsourcing contact centers.

0:11 Access to the microphone and pop-up windows
1:18 Right sidebar
1:37 Widgets
2:21 Agent’s work statistics
2:36 How to make a call

Link to the agent’s workspace (only for registered users of the service).

Read our other publications on agent work in the contact center!

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