Operator workstation – an overview of the main functions of the tool for Oki-Toki's internal and outsourced contact centers.
0:11 Access to the microphone and pop-ups
1:18 Right sidebar
1:37 Widgets
2:21 Operator statistics
2:36 How to make a call
Link to the operator position (only for registered users of the service).
Read our other publications on operator work in contact- center!