29.06.2019

SMS Routing: SMS Gateway for Your Website

3 steps that help to create a route and send your first SMS along it.

SMS Routing: SMS Gateway for Your Website

Sending SMS from Oki-Toki may not be the most popular, but for many it is an extremely necessary PBX function. Its capabilities used to be quite simple: a connected SMS gateway was randomly selected and the message was sent to the server to the SIP provider. The decision to implement routing was prompted by our clients – outsourcing companies whose customers often provide their telephony and SMS-SIP providers. This note is primarily written for them! 🙂

In order to create a route and send your first SMS through it, you need just 3 steps:

1. Copy the gateway name, its login or signature.

SMS Routing

2. Create a new alert template in ACD and put the first step value in the “Sender Name” field.

SMS Routing

3. Route SMS at the agent’s place, choose the required template from the drop-down list.

SMS Routing

That’s it! If you have any questions, Oki-Toki technical support is always in touch!

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