06.09.2019

Oki-Toki News Digest for August 2019

In August, we have prepared for you a block of guide-articles, a new import of Oki-Toki users, and an update of DB servers. Read more in the digest!

Oki-Toki News Digest for August 2019

Block of Tutorial Articles

Manual: Handling Incoming Calls
Auto-informer with Voice Message and Button Press

New User Import

We have abandoned the old way of importing existing Oki-Toki users into your company, developing a universal tool for mass import. Simply copy the column with mailboxes of future users (both existing and new ones) and the invitees will receive an invitation letter by email.

Location of the section, its appearance and an example of an invitation letter:

 

Database Servers Update

The transition to the new servers is complete. On the menu: increased performance, storage for databases and overall reliability (we expect so). In general, the i9-9900 cluster is neat and easy to manage. Current load – 10%. We are ready by September!

Rate the news:

Read also

photo
Wednesday December 27th, 2023 How does telephony for a call center work?

Telephony for a call center is an important tool for any business that wants to ensure effective customer service. Learn how it works and how to choose the best solution for your business.

Learn More
photo
Monday May 15th, 2023 Ready-made scripts for the call-center: The conversation scenario of a call-center agent with a customer

What is a call center agent’s conversation script and how to use it in Oki-Toki.

Learn More