Record voice messages yourself or with the help of Yandex TTS and Amazon robots.
Auto informant
Use auto-informing for mass phone calls to clients or debtors.
Why is Autoinformer Gaining Popularity?
Autoinformer releases operators
for more complex tasks. This works great for order confirmations and cold sales.
Autoinformer instantly resizes
to your capacity. Unlike operators, he does not have lunch, and he does not need to be hired and trained – he already has everything he needs.
Autoinformer does not make mistakes
5 attempts or 10 – it will do whatever you specify.
Auto informant savvy
– he can speak numbers and dates, streets and names and read last names. And he knows how to understand the answers.
What tasks does the autoinformer service solve:
Advertising and attraction
An excellent tool for productive, individual, and, if necessary, impersonal, work with a client.
Alert
Alerts about delivery, debt or changes in the work schedule are the work that Autoinformer does best.
Sales
You can automate cold calls or repeat bookings by outsourcing the call and initial offer to auto-dialing.
Study and surveys
These tasks are solved with the help of voice recognition. Ukrainian and Russian languages, in any time zone. The response database will be uploaded in popular formats.
Service Benefits
Possibility to connect your telephony
Choose and connect your communication provider and reduce communication costs by 3 TIMES!
Opportunities for integration
Connect external services using Webhook and Http requests. You can collect recordings of conversations, ask for the names of debtors, or run a lottery.
Connecting live operators
Our service contains conversation scripts for operators, CRM, discipline control and time tracking of operators.
Tools for professionals
You can manage multiple projects for different clients: permissions, changelog and custom domain are all included.
Opportunities autoinformer from Oki-toki
Recording standard messages
Dialog Builder in IVR
Program an IVR dialogue with a subscriber, as a result of which a connection with a specific department or operator is possible.
IVR with voice recognition
Set up voice IVR for certain words and synonyms, by which the robot will determine further actions in the conversation.
Automatic voice messages
Create voice alerts with a speech synthesizer. Inform the client about the amount of debt, order, account balance, etc.
Determination of the subscriber's time zone
Automatic detection of the time zone by number prefix.
Integration with CRM
Connect Oki-Toki to your CRM and use this data when making a call (addressing the client by name and pronouncing any data from CRM).
Detailed statistics for each call
Get detailed statistics on certain keystrokes and voice responses, the percentage of messages listened to and other actions of the subscriber.
Summary statistics
Analyze how many calls the robot made, daily statistics on clicks and transitions, the quality of the database based on the results of the call.
Parallel calling
Launch calls to several databases with different messages at once.
Newsletter schedule
Set any schedule for each call, up to certain periods during the day.
Setting up action algorithms
Determine what actions the robot should take if there is a communication failure, the number is busy or there is no answer.
Connecting the \"call-reset\" function
Set up the “call-reset” function to save on communication.
Connecting the black list
Add numbers that the robot should never call. Set up a general blacklist or a separate one for each stream.
DID NOT FIND THE FUNCTION YOU NEED?
Leave a request and get even more information about our service!
Rates
- In a day
- Subscription fee € 0,75
storage of conversation records up to 1440 hours, accounting for the busyness of operators and project management, 25 call reports, PBX functionality, questionnaire for assessing the quality of operators , mail reports, speech analytics , guest accounts, mixing reports, conversation scenarios, KPI and disciplinary control – 10 reports per day .
- One time payment
- Connection and service settings € 75
One-time fee for connecting and setting up the service
Additional billing for the number of Autocall attempts
- in a day
- from 0 to 500 pcs. included in the subscription fee included in the subscription fee
- in a day
- from 500 to 30,000 pcs. € 4,5
- in a day
- from 30,000 to 60,000 pcs. € 7.5
- for every 10,000 attempts
- from 60 000 pcs. € 1,2
Use additional tools as needed
All the functionality that a call center might need in your browser!
- Multichannel call processing,
- Advanced CRM and analytics,
- telephony management,
- Management and control of operators.
And much more!
Oki-Toki chat is a single center for processing calls and customer messages in social networks, e-mail, on the website and in instant messengers: WhatsApp, Telegram, Viber, Skype.
- Connect to Chats Conferences, Video Conferences and Screen Sharing.
- Work globally and competently.
- Expand telephony functionality.
- Automate sales and support with chatbots.
- Manage chat quality with KPIs, alerts, smart reports, and rewards.
The omnichannel platform integrates calls, web chats, email, social networks, instant messengers and mobile applications. In such a unified environment, it is very convenient for people to work, and the combined data creates the conditions for the work of bots – reliable and functional assistants.
Auto-operator – Oki-Toki's voice robot to replace operators in routine tasks. It's scripted, so it's predictable, requires no training, and is ready to go right from the start.
- Working with open and closed questions
- Single and multiple choice, multilingual,
- Offer "Let's call you back",
- Definition of ambiguities and ambiguous answers,
- Speech synthesis: More than 15 voice options
- Possibility to send SMS, Email, Viber or Whatsapp messages.
- Import dialog from MSWord & Google Docs
- Dialogue metrics
- Free recognition of yes/no answers and numbers
Conversation scoring, transcripts and speech analytics are three Okie-Toki tools that will allow you to control the quality of calls in your call center!
- automatic selection of an audio recording for verification,
- voice distortion to eliminate subjectivity,
- statistics of operators' assessments and the work of the quality control department,
- karaoke mode (matching the text of the audio recording and highlighting the text while listening),
- tracking interruptions, pauses, the use of obscene (obscene) words in a conversation with a client,
- tracking the compliance of the questionnaire with the transcript of the conversation.
Industry Solutions
We have a ready-made set of tools for organizing a contact center in every niche!
Reviews about Oki-Toki from other services
Autoinformer service for calling customers
What is an autoinformer?
Caller Caller is a program that automatically calls customers and sends voice messages about new products, reminders of debts or other important changes in the company’s work. It can help businesses connect with their customers quickly and make things easier.
This service is especially useful for companies that have many customers and want to deliver important messages quickly. It will also help to improve communication with customers and improve the level of service.
Oki-Toki’s auto-informer can provide various information to customers, such as order number, delivery date, debt amount, etc. He can work at lunchtime and after the end of the working day, does not make mistakes and does not forget anything. The Autoinformer service will free operators from routine tasks and improve the quality of work.
Benefits of using
The main advantages of using the Autoinformer service are:
- Automation of processes: the use of a speech robot allows you to automate the process of calling customers, which saves time and reduces staff costs;
- Higher level of service: the telephone answering machine allows you to provide a higher level of service to customers, as they can quickly receive important information without waiting for an answer from the operator;
- Increase call efficiency: using a robot allows businesses to increase the efficiency of calling customers, as messages will be delivered just in time, and customers can quickly and conveniently receive the necessary information;
- Cost reduction: using an audio informant to call customers will help reduce personnel and other resource costs, as many tasks are automated;
- Improved Communication: Autoinformers can help a company improve its communication with customers as they can send out voice messages on various topics such as new products, promotions and discounts;
- Save time: the robot can call a large number of customers in a short period of time. This will allow companies to achieve their goals faster and more efficiently;
Autoinformer use cases
Case studies are examples of how companies can use autoinformers to call customers and improve communication with them. Let’s look at a few scenarios where an automatic voice assistant is especially useful:
Informing about the work of the company
An auto-informer for calling customers can be used to send voice messages about the work of the company. For example, in the event of an accident at work or if it is necessary to carry out planned work, a company using a robot can send out voice messages about possible delays or changes in the work of the company.
Informing about the status of orders
The speech robot can be used to send voice messages about the status of customer orders. For example, an online store may send out voice messages notifying customers that their order has been received, processed, and shipped.
Reminder of important events
Autoinformers can be used to send audio messages to remind customers of important events such as birthdays, anniversaries, and holidays. For example, a flower shop might use an auto-informer to send out voice messages reminding customers of the upcoming holidays and offering to buy a bouquet of flowers as a gift.
debt reminder
Companies can use the bot bulk calling service to send out voice messages to remind customers of unpaid bills or outstanding debts. This allows businesses to reduce the number of late payments and improve their financial situation.
New Products Alert
The autoinformer program is suitable for sending voice messages about new products or services. For example, a restaurant might use a robot to notify you of a new menu or promotion.
Primary sales
Cold calls or repeat orders can be automated by outsourcing the dialing and communication with the client to a robot.
Advertising and customer acquisition
The robot will call customers from the base and inform them about a new product or a favorable tariff with a short message.
Collection of information on the quality of services
Autoinformer for mass calling will help you quickly conduct a survey about the quality of service or the popularity of the service.
Possibilities of the Oki-Toki autoinformer
One of the best autoinformer options for calling customers is a service from Oki-Toki. Consider the benefits of this service and why you should choose it:
- Automatic call processing: Oki-Toki’s voice robot allows you to automatically process calls, which reduces the burden on staff and increases the efficiency of the call center;
- Rich functionality: the robot mass calling service has a wide range of functions that allow you to manage calls efficiently and flexibly;
- Flexibility of settings: the Oki-Toki autoinformer has flexible settings that allow you to customize call processing in accordance with the needs of your business;
- Recording of standard voice messages: this can be a speaker’s speech or a recording synthesized by Yandex TTS and Google robots;
- Integration with other systems: Oki-Toki’s autoinformer can integrate with other systems, such as CRM systems, to help businesses manage their contacts and campaigns more efficiently;
- Reliability and quality: Oki-Toki is a reliable and high-quality product that works without failures and guarantees high quality communication with customers.
- Setting up the work algorithm: you can create an action plan for the robot in case of communication failure, no answer or subscriber busy;
- Prompt customer service: the Oki-Toki speech robot allows you to quickly and efficiently serve customers, providing them with quick access to the right information and transfer to the right employee;
- Call report: you can estimate the number of messages you listened to, see the statistics of responses and keystrokes;
- Parallel calling: the robot is able to simultaneously dial numbers from several bases in order to convey different messages to customers;
- Ease of use: Oki-Toki has an intuitive interface and a simple setup process, which allows you to quickly start using the autoinformer and reduce the burden on staff;
- Technical support and service: Oki-Toki provides its customers with technical support in the form of a ticket system, which guarantees a quick and high-quality solution to all issues;
- Convenient and simple interface: Oki-Toki autoinformer has a simple and intuitive interface that allows you to quickly get used to and start working;
- Time Zone: Determine the subscriber’s time zone by number prefix. Calling during business hours increases customer loyalty. So the company shows that it cares about them.
By choosing an Oki-Toki autoinformer, you can be sure of the reliability, quality and efficiency of your company or call center. Rich functionality, flexible settings, analytics and reporting, support and maintenance, flexible tariff system – all this makes Oki-Toki an ideal choice for businesses that seek to improve their work with customers and increase the level of service.
Leave a request and you will have 14 days of free access to all the tools of the Oki-Toki cloud service, including the Autoinformer program.
Feedback from the Startpack service
Pros: extensive functionality, a huge number of reports. The company itself is ready to develop new products to improve the quality of work. Integration of statistical data, disciplinary reports and reports.
Convenient platform for a company with a large number of clients. Linking a personal manager to a client, which is important at the first stages of working with the program. Full automation of calls, recording and archive of all telephone conversations. API integration. At the same time, the cost of these services on the market is low.
Cons: Lack of a number of widgets when moving to a new opera place, although this can be considered an advantage, since it does not scatter the operator's attention when calling
Iulia Raiscaia
Feedback from Voipoffice
We have been working with Oki for more than 3 years. Excellent service for the implementation of projects and at a very good price. If there are people, pay, if there are no people, don't pay. We have already implemented a large number of projects on the Oka platform. Very convenient widgets for tracking indicators and flexible settings. If you want to quickly launch a project that will work stably, I definitely recommend Oki. We have not had situations in 3 years that the oki did not work for more than 4-5 minutes and this happens very rarely.
Bogdan Koshevoy
Feedback from the Otzovik service
We have been working with Oki since 2018, we found them when we opened an online store. The service is very flexible. At first we had a couple of operators, and we bought only 2 operator positions. Now there are more operators, we spend, of course, also more, but there are no “extra” and imposed payments. There are 10 operators – you pay only for 10 operator places. You don’t need, for example, a voice robot – you don’t pay for it, you need it, you connected it. But there is a personal manager only at the stage of connection and the test period. Generally satisfied.
Lyubov
Feedback from Indexcall
There are pluses and minuses in the system. Although in general a positive impression. From the conveniences: a clear interface and work from the browser, the capabilities of the dealer. IVR is very cool. Creating voice greetings or scripts is really cool. Of the minuses: the raw interface of the operator's workplace, there are a number of shortcomings. It's a little annoying that many related functions are in different sections. It would be nice to add more hints. In general, more satisfied with the work than not.
Guest