OKI-TOKI Blog
All articles, notes, reviews, instructions, and service updates for internal and outsourcing contact centers Oki-Toki. Use modern tools!
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Тегирование звонков ОКИ-ТОКИ
Automatic Comments on Calls with Conversation Scripts in the Cloud System for Contact Centers Oki-Toki.
Learn MoreКак организовать систему ролей в колл-центре?
What are contact center accesses, how to create, change and manage roles in the Oki-Toki service, security in projects.
Learn More5 причин для перезагрузки вашего КЦ
Five Reasons Why You Should Reboot Your Contact Centre. Enhancing your Call Centre with Oki-Toki.
Learn MoreChatGPT для колл-центров
A new way to serve customers in a call center using ChatGPT, what advantages AI provides and how it helps in employee training.
Learn MoreHow to choose the right software for a call center, what is CCaaS, the necessary functions and integrations, security and technical support.
Learn MoreКак создать Горячую линию с нуля?
How to Set up a Hotline in Oki-Toki from Scratch: Configuration of Vital and Optional Components for Managing Incoming Calls.
Learn MoreДолжностная инструкция супервайзера колл-центра
What are the potential responsibilities of a supervisor in any contact center. Recommended list by independent contact center consultant Dmitry Galkin.
Learn MoreКак пополнить баланс Оки-Токи?
Guide: How to Top Up Your Oki-Toki Cloud Service Balance.
Learn MoreWhite Label в облаках
Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
Learn MoreКак создать скрипты продаж из документов Google Docs
Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!
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