OKI-TOKI Blog

We’re shining a light on the brightest updates of the year, summarizing the work done and sharing plans for the next year.

How to Separate Call Center Projects: An Article for Supervisors and Contact Center Managers, Features and Settings in Oki-Toki.

Configuring API requests for automation and integration with Oki-Toki in your call center.

What does the adaptation of agents and sales managers in the call center look like?

Learn what a SIP trunk is and how easily you can set it up in Oki-Toki. An effective solution for communicating with clients and optimizing your business.

The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki

Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.

What is a Web Call from a Website, How to Call a Call Center from a Browser, Setting up WebCall in Oki-Toki, Advantages and Benefits for Business.

Detailed instructions on how to collect SIP-call data in the Oki-Toki service.

How to Improve Contact Center Agents’ Performance, Boost Productivity and Optimize Processes.