SIP telephony: Where to buy a SIP Number in Kazakhstan
How to connect SIP telephony in Kazakhstan, which provider to choose, and Oki-Toki’s tips and recommendations for connecting a SIP number.
Oki-Toki Blog
All articles, notes, reviews, instructions, and service updates for internal and outsourcing contact centers Oki-Toki. Use modern tools!
Events, webhooks, and integrations in Oki-Toki
How events and integrations work in Oki-Toki, setup specifics and useful use cases.
How to add a number to the blacklist in the Oki-Toki service?
What is a Blacklist of numbers and how to configure it in Oki-Toki for incoming, outgoing calls, and for dialer.
Voice auto-informer
What is an auto-informer, why a call center needs it and how to set up a voice message in Oki-Toki.
Results of 2025 in Oki-Toki
We're sharing the most significant updates of the year, compiling statistics on the work done, and sharing plans for the next year.
CRM form reports: log, statistics, and analytics
Everything about working with CRM reports in Oki-Toki: filter settings, templates, export and automatic reports.
How to assign a client to an agent?
How to distribute calls and assign a client to an agent or a group of managers. Recommendations for settings in Oki-Toki.
How AI is changing the rules of the game in contact centers
AI technologies that are already working today.
The agent of the future – from executor to relationship moderator
Why your profession won't disappear, but will become more valuable.