OKI-TOKI Blog

Configuring API requests for automation and integration with Oki-Toki in your call center.

What does the adaptation of agents and sales managers in the call center look like?

Learn what a SIP trunk is and how easily you can set it up in Oki-Toki. An effective solution for communicating with clients and optimizing your business.

The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki

Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.

What is a Web Call from a Website, How to Call a Call Center from a Browser, Setting up WebCall in Oki-Toki, Advantages and Benefits for Business.

Detailed instructions on how to collect SIP-call data in the Oki-Toki service.

How to Improve Contact Center Agents’ Performance, Boost Productivity and Optimize Processes.

What Mistakes Should Be Avoided in Call Center Reporting, What Can’t Be Ignored, and Where To Relax Control.

How to create import contacts in CRM for internal and outsourcing contact centers Oki-Toki, database upload.