All posts


We’re shining a light on the brightest updates of the year, summarizing the work done and sharing plans for the next year.
Learn More
Configuring API requests for automation and integration with Oki-Toki in your call center.
Learn More
What does the adaptation of agents and sales managers in the call center look like?
Learn More
Learn what a SIP trunk is and how easily you can set it up in Oki-Toki. An effective solution for communicating with clients and optimizing your business.
Learn More
The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki
Learn More
Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.
Learn More
Detailed instructions on how to collect SIP-call data in the Oki-Toki service.
Learn More
How to Improve Contact Center Agents’ Performance, Boost Productivity and Optimize Processes.
Learn More
What Mistakes Should Be Avoided in Call Center Reporting, What Can’t Be Ignored, and Where To Relax Control.
Learn More
How to create import contacts in CRM for internal and outsourcing contact centers Oki-Toki, database upload.
Learn More