Reporting in the call center
Everything about KPI and reports: call tracking, speech analytics, auto-dialer statistics, operator working hours, outsourcing call centers reporting, chats, reports, DataMixer and data export.
This category is related to products:
«Smart reports», «Cloud call center», «Conversation rating»
Popular
07.08.2015
How to Utilize The Minute Package in a GSM Gateway
Management of minute packages in the GSM gateway. Setting up a GSM gateway: selection of allowed prefixes (directions), charging frequency and cost per minute.
17.04.2011
Where to Buy SIP Numbers in Ukraine
List of telecommunications operators selling SIP numbers in Ukraine. Their contacts, email, and recommendations from the Oki-Toki service.