Integrations and API

Integration with CRM, opening customer card during the call, retrieving call history in CRM, uploading contacts and numbers for auto-dialing. Integration with SMS, export of call recordings to the cloud, Google Drive, Slack, Webhook, and API tools for developers.

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«Integrations with Oki-Toki», «For the IT department»

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How to transform a “bad” call center agent into a “good” one?

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Adaptation and training of call center agents

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Handling inbound calls: The advantages of a cloud-based call center

Handling inbound calls: The advantages of a cloud-based call center

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How to create a report on the work of a call center?

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Step-by-step guide to creating an effective sales department from scratch

Step-by-step guide to creating an effective sales department from scratch

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Communication tools in Oki-Toki

Communication tools in Oki-Toki: Everything necessary for a call center

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Dialing Debtors: How to Automate and Expedite the Process?

Automated Dialing of Debtors: How to Automate Debt Collection Calls?

In this article, we will discuss why it’s better to abandon manual dialing of debtors and what call center tools can aid in automating the process.

Learn More >23.01.2020

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