Call center integration
Opening a customer card upon call, obtaining call history in CRM, uploading contacts and phone numbers for outbound campaigns. Integration with Bitrix 24, AmoCRM, SMS, Export conversation records to the cloud, setting up SIP telephony, Google drive, Slack. Information for developers: Using Webhook for integration and API. How to embed oki-toki calls into your CRM.
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How to open your outsourcing contact center and not burn out. A step-by-step action plan is already in the Oki-Toki blog.
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Five Reasons Why You Should Reboot Your Contact Centre. Enhancing your Call Centre with Oki-Toki.
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Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
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Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!
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Sales script is the most popular type of script used by teleshops, CPA networks, microfinance, collection companies, etc.
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How to choose sip telephony? If you are looking for a sip provider for the first time, then this article will take you through the most popular providers on the market.
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This is a section of the landing page article. Write as a marketer with experience working as a manager in the sales department of a contact center.
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What is a call center agent’s conversation script and how to use it in Oki-Toki.
Learn MoreThis guide will assist in integrating AMO CRM with the cloud service Oki-Toki. Opportunities and description of operation.
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Great news for those who love to work with variables but found it difficult to master the tool due to its non-user-friendly structure in the Oki-Toki interface.
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