Integration with call center and API
Opening a customer card upon call, obtaining call history in CRM, uploading contacts and phone numbers for outbound campaigns. Integration with SMS, Export conversation records to the cloud, setting up SIP telephony, Google drive, Slack. Information for developers: Using Webhook for integration and API. How to embed oki-toki calls into your CRM.
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![Интеграция с колл-центром и api](/wp-content/uploads/2022/07/14.png)
![How to Create an Email Template for Contact Center?](/wp-content/uploads/2022/08/kak-sdelat-shablon-email-dlya-skripta-prodazh-v-kontakt-czentre.png)
Email Template for Sales Script – A Tool for Automated Sending of Emails from the Conversation Script, on Event or via API.
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How to open your outsourcing contact center and not burn out. A step-by-step action plan is already in the Oki-Toki blog.
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Five Reasons Why You Should Reboot Your Contact Centre. Enhancing your Call Centre with Oki-Toki.
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Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
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Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!
Learn More![Sales script structure: What is a sales script, templates](/wp-content/uploads/2022/07/crm_cold_sales-1.jpg)
Sales script is the most popular type of script used by teleshops, CPA networks, microfinance, collection companies, etc.
Learn More![Everything you need to know about SIP numbers: How to buy and where to use](/wp-content/uploads/2019/12/sip-telefoniya.png)
How to choose sip telephony? If you are looking for a sip provider for the first time, then this article will take you through the most popular providers on the market.
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This is a section of the landing page article. Write as a marketer with experience working as a manager in the sales department of a contact center.
Learn More![Ready-made scripts for the call-center: The conversation scenario of a call-center agent with a customer](/wp-content/uploads/2019/11/gotovye-skripty.png)
What is a call center agent’s conversation script and how to use it in Oki-Toki.
Learn More![Changes in the ‘Variables’](/wp-content/uploads/2023/02/peremennye.png)
Great news for those who love to work with variables but found it difficult to master the tool due to its non-user-friendly structure in the Oki-Toki interface.
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