Integration with call center and API
Opening a customer card upon call, obtaining call history in CRM, uploading contacts and phone numbers for outbound campaigns. Integration with SMS, Export conversation records to the cloud, setting up SIP telephony, Google drive, Slack. Information for developers: Using Webhook for integration and API. How to embed oki-toki calls into your CRM.
Linked to:
Email Template for Sales Script – A Tool for Automated Sending of Emails from the Conversation Script, on Event or via API.
Learn MoreHow to open your outsourcing contact center and not burn out. A step-by-step action plan is already in the Oki-Toki blog.
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Learn MoreRemake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
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Learn MoreThis is a section of the landing page article. Write as a marketer with experience working as a manager in the sales department of a contact center.
Learn MoreWhat is a call center agent’s conversation script and how to use it in Oki-Toki.
Learn MoreThis guide will assist in integrating AMO CRM with the cloud service Oki-Toki. Opportunities and description of operation.
Learn MoreGreat news for those who love to work with variables but found it difficult to master the tool due to its non-user-friendly structure in the Oki-Toki interface.
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