Integration with call center and API
Opening a customer card upon call, obtaining call history in CRM, uploading contacts and phone numbers for outbound campaigns. Integration with SMS, Export conversation records to the cloud, setting up SIP telephony, Google drive, Slack. Information for developers: Using Webhook for integration and API. How to embed oki-toki calls into your CRM.
Linked to:
What is a Web Call from a Website, How to Call a Call Center from a Browser, Setting up WebCall in Oki-Toki, Advantages and Benefits for Business.
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Email Template for Sales Script – A Tool for Automated Sending of Emails from the Conversation Script, on Event or via API.
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How to open your outsourcing contact center and not burn out. A step-by-step action plan is already in the Oki-Toki blog.
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Telephony for a call center is an important tool for any business that wants to ensure effective customer service. Learn how it works and how to choose the best solution for your business.
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Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
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Sales script is the most popular type of script used by teleshops, CPA networks, microfinance, collection companies, etc.
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How to choose sip telephony? If you are looking for a sip provider for the first time, then this article will take you through the most popular providers on the market.
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This is a section of the landing page article. Write as a marketer with experience working as a manager in the sales department of a contact center.
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What is a call center agent’s conversation script and how to use it in Oki-Toki.
Learn MoreThis guide will assist in integrating AMO CRM with the cloud service Oki-Toki. Opportunities and description of operation.
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