Integrations and API
Integration with CRM, opening customer card during the call, retrieving call history in CRM, uploading contacts and numbers for auto-dialing. Integration with SMS, export of call recordings to the cloud, Google Drive, Slack, Webhook, and API tools for developers.
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White Label PBX: How personalisation improves the image and security of a contact centre
Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
Learn More >29.11.2023
Learn all about the structure of a sales script: what a sales script is, its importance, and what templates you can use. Create effective sales scripts for your business and increase your sales conversion rate.
Learn More >19.09.2023
Everything you need to know about SIP numbers: How to buy and where to use
Explore all aspects of SIP numbers: how and where to buy them, the available types, what to consider when choosing a provider, and where and how to use them in your business. A complete guide to connecting and using SIP numbers.
Learn More >21.07.2023
Survey script or questionnaire for CATI research
Survey form (CATI) – a linear script for interviews. Most often used in social surveys, service quality assessments, or loyalty programs.
Learn More >18.05.2023
What is a call center agent’s conversation script and how to use it in Oki-Toki.
Learn More >15.05.2023
Great news for those who love to work with variables but found it difficult to master the tool due to its non-user-friendly structure in the Oki-Toki interface.
Learn More >21.02.2023
Integration of chat bot with Telegram
How to create integration between Oki-Toki and a Telegram-bot, as well as configure a chat-bot, ‘events’, triggering conditions and sending notifications.
Learn More >20.02.2023
Efficient scripts for incoming calls: guaranteed quality customer service.
The script for incoming calls is designed for a “warm”, competent client who requires information on a variety of specific issues.
Learn More >26.07.2022
Automated Analysis of Calls and Telephone Conversations
Five Key Examples of Using Speech Analytics in Oki-Toki Service for Internal and Outsourcing Contact Centers.
Learn More >18.02.2022
What Integrations Does Oki-Toki Have with Google
Oki-Toki has integrations with Google services: G Drive, Google Sheet, and Google authentication.
Learn More >15.01.2021





