OKI-TOKI Blog

Personal domain, customer number masking, two-way transcripts, reports, speech synthesis and recognition — features that will make your call center more efficient.

Complete guide to Oki-Toki CRM Form — setting up scripts, agent permissions, priorities, triggers, and automated actions.

How speech recognition and synthesis technologies (STT and TTS) help businesses improve communications and gain a market advantage.

How to connect a SIP provider in Oki-Toki, registration via SIP-Client, logging, and reporting.

Connect Google Drive and Dropbox to Oki-Toki for call storage. Comparison of internal and cloud storage, solving connection errors.

How to build a sales department: step-by-step plan, tips and recommendations from Oki-Toki

What is the Customer Development method and how it can help you create a sought-after product.

How can a department manager properly organize work and achieve high sales results?

What cold calling means in 2025 and how Oki-Toki makes it work—smart scripts, CRM tools, and auto-dialers to boost sales efficiency.

How to improve the quality of the inbound line and what a cloud call-center offers: savings, flexibility, control.