OKI-TOKI Blog

What communication tools are available in Oki-Toki and how to use them to establish effective communication in a call center.

How to develop active listening skills with 4 exercises, tips, and recommendations for working with call center clients.

We’re shining a light on the brightest updates of the year, summarizing the work done and sharing plans for the next year.

How to Separate Call Center Projects: An Article for Supervisors and Contact Center Managers, Features and Settings in Oki-Toki.

Configuring API requests for automation and integration with Oki-Toki in your call center.

What does the adaptation of agents and sales managers in the call center look like?

Learn what a SIP trunk is and how easily you can set it up in Oki-Toki. An effective solution for communicating with clients and optimizing your business.

The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki

Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.

Set up WebCall and GetCall for instant communication with customers and to increase website conversion. Save on your budget and improve service.