This is a segment of an article designed for the landing page. It highlights the essential aspects of outsourced contact centers, including calculating the required number of agents, unit economics in a call center, managing access to data in a call center, project management in Oki-Toki, calculating call and project costs, and developing reporting for clients. Use compelling language, accentuate key points, and include popular terms and keywords for readability and SEO.
What is a Web Call from a Website, how to make a call to a call center from a browser, setting up WebCall in Oki-Toki, benefits and value for business.More
What is a Callback, how to set up a connection with a client through the site, dialer lost clients.More
How to connect a SIP phone to a call center, what it is for, how to create an account, set up a user and test the connection.More
How to set up automatic calls to customers according to daily rules, select the frequency of calls for a specific day of the week, and how not to bore you with calls.More
How to Set Up a VIP Call Queue for Priority Subscribers of a Call Centre, VIP Number List, and Call Scripts.More
How to check the working hours of agents, view the history status report of a single user in the workspace, and settings and capabilities in Oki-Toki.More