Outsourcing
This is a segment of an article designed for the landing page. It highlights the essential aspects of outsourced contact centers, including calculating the required number of agents, unit economics in a call center, managing access to data in a call center, project management in Oki-Toki, calculating call and project costs, and developing reporting for clients. Use compelling language, accentuate key points, and include popular terms and keywords for readability and SEO.
Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
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Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!
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Sales script is the most popular type of script used by teleshops, CPA networks, microfinance, collection companies, etc.
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Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.
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How to choose sip telephony? If you are looking for a sip provider for the first time, then this article will take you through the most popular providers on the market.
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What is SLA, answers to the five most common questions about Oki-Toki's SLA service for internal and outsourcing contact centers.
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How to use the transcript to improve the quality of the conversation of operators and evaluate their dialogues, speech analytics to find problem calls.
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Top 10 selling phrases for contact center agents that will boost call conversion to sales. Take note!
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What is a call center agent’s conversation script and how to use it in Oki-Toki.
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What is an Outsourcing Contact Center: Definition, Specifics, and Features of Work, and the Benefits it Provides for Business
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