Sales scripts

Everything about working with CRM reports in Oki-Toki: filter settings, templates, export and automatic reports.

How to distribute calls and assign a client to an agent or a group of managers. Recommendations for settings in Oki-Toki.

Complete guide to Oki-Toki CRM Form — setting up scripts, agent permissions, priorities, triggers, and automated actions.

How can a department manager properly organize work and achieve high sales results?

What cold calling means in 2025 and how Oki-Toki makes it work—smart scripts, CRM tools, and auto-dialers to boost sales efficiency.

Email template for sales script – a tool for automated sending of emails from the conversation script, on event or via API.

What to do if there is silence between the agent and the client, effective communication methods and useful tips for the call center.

Discover how to enhance the efficiency of your call center with call tagging. Leave comments on calls to improve customer service quality.

How to set up a hotline in Oki-Toki: configuring important and optional components for handling incoming calls.

Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!