Sales scripts
Dialogue scripts, Sales scripts, Questionnaires for surveys. Field formats and references, using iFrame, how to schedule a call, email, etc. Statistics, quotas and report export.
Section is related to products:
«Dialer», «Voice robot», «Cloud call center», «Scenarios of conversations»


What is the Black List of Numbers and how to set it up in Oki-Toki for incoming, outgoing calls and for dialer.
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Sales script email template – a tool for automated sending of emails from a conversation script, by event or using the API.
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Questionnaire for the survey (CATI) – a linear script for interviews. It is more often used in opinion polls, assessments of the quality of services or loyalty programs.
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The inbox script is designed for a “warm”, competent client who requires information on various, narrow issues.
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Sales script is the most popular type of script used by teleshops, CPA networks, microfinance, collection companies, etc.
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The sales script is an important optimization component of the call center. This note is about the convenience of importing a script into Oki-Toki directly from Google Docs.
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Some designs allow agents special, non-linear actions with the questionnaire. Here is our block of special abilities to manage the script.
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Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.
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Top 10 sales phrases for contact center agents that will increase the conversion of calls into sales. Take note!
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Do you need a voice robot? Contact center voice robots: 5 questions when buying a system Approximate calculation in the article. Read more…
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