Sales scripts
How to create and set up scripts in Oki-Toki, import from Google Docs, surveys, ready-made templates, scheduled calls, e-mail, SMS, quotas, collecting statistics, and exporting reports.
This category is related to the products:
«Dialer», «Voice robot», «Cloud call center», «Conversation scripts»
Popular
19.12.2025
CRM form reports: log, statistics, and analytics
Everything about working with CRM reports in Oki-Toki: filter settings, templates, export and automatic reports.
18.12.2025
How to assign a client to an agent?
How to distribute calls and assign a client to an agent or a group of managers. Recommendations for settings in Oki-Toki.
15.10.2025
Call script: Permissions for special actions in the form
Complete guide to Oki-Toki CRM Form — setting up scripts, agent permissions, priorities, triggers, and automated actions.
07.07.2025
Complete guide to the responsibilities of the sales department manager
How can a department manager properly organize work and achieve high sales results?
07.07.2025
What is cold calling? A clear definition
What cold calling means in 2025 and how Oki-Toki makes it work—smart scripts, CRM tools, and auto-dialers to boost sales efficiency.
22.05.2024
How to create an email template for contact center?
Email template for sales script – a tool for automated sending of emails from the conversation script, on event or via API.
18.03.2024
How to avoid silence in conversations with clients
What to do if there is silence between the agent and the client, effective communication methods and useful tips for the call center.
19.12.2023
How to set up a Hotline from scratch?
How to set up a hotline in Oki-Toki: configuring important and optional components for handling incoming calls.
19.10.2023
How to create sales scripts from Google Docs documents
Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!
19.09.2023
Learn all about the structure of a sales script: what a sales script is, its importance, and what templates you can use. Create effective sales scripts for your business and increase your sales conversion rate.