Sales scripts
Dialogue scripts, Sales scripts, Questionnaires for surveys. Field formats and references, using iFrame, how to schedule a call, email, etc. Statistics, quotas and report export.
Section is related to products:
«Dialer», «Voice robot», «Cloud call center», «Scenarios of conversations»
What is the Black List of Numbers and how to set it up in Oki-Toki for incoming, outgoing calls and for dialer.
More
Sales script email template – a tool for automated sending of emails from a conversation script, by event or using the API.
More
Questionnaire for the survey (CATI) – a linear script for interviews. It is more often used in opinion polls, assessments of the quality of services or loyalty programs.
More
The inbox script is designed for a “warm”, competent client who requires information on various, narrow issues.
More
Sales script is the most popular type of script used by teleshops, CPA networks, microfinance, collection companies, etc.
More
The sales script is an important optimization component of the call center. This note is about the convenience of importing a script into Oki-Toki directly from Google Docs.
More
Some designs allow agents special, non-linear actions with the questionnaire. Here is our block of special abilities to manage the script.
More
Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.
More
Top 10 sales phrases for contact center agents that will increase the conversion of calls into sales. Take note!
More
Do you need a voice robot? Contact center voice robots: 5 questions when buying a system Approximate calculation in the article. Read more…
More