Sales scripts
How to create and set up scripts in Oki-Toki, import from Google Docs, surveys, ready-made templates, scheduled calls, e-mail, SMS, quotas, collecting statistics, and exporting reports.
This category is related to the products:
«Dialer», «Voice robot», «Cloud call center», «Conversation scripts»
Popular
30.05.2023
Sales-Driven Words and Phrases for Call Center Agents
Top 10 selling phrases for contact center agents that will boost call conversion to sales. Take note!
18.05.2023
Script-Survey or Questionnaire for Survey (Cati) Research
This is a section of the landing page article. Write as a marketer with experience working as a manager in the sales department of a contact center.
15.05.2023
What is a call center agent’s conversation script and how to use it in Oki-Toki.
22.09.2022
How to Add a Number to the Blacklist in the Oki-Toki Service?
What is a Blacklist of Numbers and How to Set it up in Oki-Toki for Incoming, Outgoing Calls and for Auto Dialing?
26.07.2022
Efficient Scripts for Incoming Calls: Guaranteed Quality Customer Service
The script for incoming calls is designed for a “warm”, competent client who requires information on a variety of specific issues.
25.06.2022
Conversation Script: Special Action Rights in the Application Form
Some projects grant agents unique, non-linear actions with the questionnaire. Here is a description of our special permissions block on the conversation scripts.
27.03.2020
Voice bots for CC: 5 questions when buying
Do you need a voice robot? Contact center voice robots: 5 questions to ask when buying a system. Detailed calculation in the article.