OKI-TOKI Blog
All articles, notes, reviews, instructions, and service updates for internal and outsourcing contact centers Oki-Toki. Use modern tools!
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Oki-Toki Updates for August-September 2020: Integration with SalesDrive, Reports (BETA) available for all companies and much more. Read the digest!
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Details about all dialer modes of the service for Oki-Toki contact centers. Read our blog right now!
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как повысить эффективность работы колл-центра
How to Enhance Your Call Centre Performance, Boost its Efficiency, Crucial Points, Methods, Useful Tips.
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Новости Оки-Токи июнь-июль 2020
Oki-Toki News for June-July 2020: Service optimization, revamped report design, new pricing. Read our digest!
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How Many Outbound Calls Should an Agent Make
How to monitor an agent’s outbound calls in a call center and calculate how many calls they should make?
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Отчеты Оки-Токи
In Oki-Toki, there are numerous diverse reports and we’ll now disclose to you the tools that simplify working with them.
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Дайджест новостей за май 2020
Oki-Toki News for May 2020: Mass Operations Improvements, Consolidated Report Overhaul, and Other Service Enhancements. Read the Digest!
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Инструкция по импорту контактов в CRM Оки-Токи
How to Import Contacts into CRM for In-house and Outsourcing Oki-Toki Contact Centers: Database Upload
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Автоматический анализ разговоров в колл-центре
Five Key Examples of Using Speech Analytics in Oki-Toki Service for Internal and Outsourcing Contact Centers.
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Oki-Toki News Digest for April 2020
April 2020 Oki-Toki Updates: Time Zone Definition at Agent’s Workstation and Major Bug Cleanup. Read More!
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