OKI-TOKI Blog

In June, we prepared several key user guides and revised the cost calculation for voice recognition. Plus, out went our first server, paving the way for a new and improved replacement. Find out all the details in our digest!

Oki-Toki News for May 2019: billing update, new server in Germany, integration with amoCRM and other service improvements. Read more in the digest!

January-February Updates: New Features for Evaluating Agents’ Performance, Automatic Telephony Disconnection, and More. Discover more in the Digest!

Oki-Toki Updates for April 2019: Import Optimization, Address Book in the New Agent Workspace, Blacklist for Outgoing Calls, Integration with AMOCRM.

March News: Updated agent workstation, dedicated domain, and Google Chrome plugin. Discover more in the digest!

Common SIP responses in the Oki-Toki service for internal and outsourced contact centers and the likely reasons for their occurrence.

What is a SIP Response, How It Works, Which Reports It Appears In, and What To Do. Part One.

Oki-Toki News for November-December 2019: new webhook capabilities, outbound webhook tariffication, priority queue. Find out more in our digest!

Oki-Toki Updates for June 2018. Testing voice recognition in IVR, launching tickets, optimizing user interface and CRM. Find out more in our blog!

Why a Contact Centre Needs Auto-Dialling and the Benefits of the Cloud-Based Oki-Toki System for Internal and Outsourcing CCs.