Oki-Toki News Digest for February 2020
Oki-Toki News for February 2020: New Features, Reports and Database Import Optimization, and Enhanced Conversation Scripts. Read our Digest!
Oki-Toki Blog
All articles, notes, reviews, instructions, and service updates for internal and outsourcing contact centers Oki-Toki. Use modern tools!
Oki-Toki News Digest for January 2020
Oki-Toki News for January 2020: new webhook widget, updated documentation, CRM import in the new interface.
How to Launch a Call Centre from Scratch?
How to Set Up a Call Center from Scratch: Key Points to Consider and the Solution Offered by Oki-Toki.
Automated Dialing of Debtors: How to Automate Debt Collection Calls?
In this article, we will discuss why it's better to abandon manual dialing of debtors and what call center tools can aid in automating the process.
Google Sheets and Call Center Reports
How to Bridge Google Sheets and Call Center Reports in Oki-Toki, How to Extract Necessary Data from Oki-Toki Reports.
Oki-Toki News Digest for October 2019
Oki-Toki News for October 2019: Refactoring of queues and autodialing, project audio recording folders, simplified number connection. Read more in the digest!
Key Performance Indicators (KPIs) for Call Center Efficiency
What are the key performance indicators of the call center? How to monitor contact center KPI?
Oki-Toki News Digest for September 2019
Oki-Toki news for September 2019: Reports, updated storage, SEC & FIN reports refactoring, custom ringtones on call. Read more in detail!
Oki-Toki News Digest for August 2019
In August, we have prepared for you a block of guide-articles, a new import of Oki-Toki users, and an update of DB servers. Read more in the digest!
Oki-Toki News Digest for July 2019
In July, we focused on several tasks. We worked on the ability to authorize through social networks and manage tasks in auto-dials. More details in the digest!