OKI-TOKI Blog

All articles, notes, reviews, instructions, and service updates for internal and outsourcing contact centers Oki-Toki. Use modern tools!

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Adaptation and training of call center agents

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как повысить эффективность работы колл-центра

How to improve call center performance? 12 Useful tips

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How to transform a “bad” call center agent into a “good” one?

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Detecting voicemail when calling

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Готовые скрипты для колл центра

Ready-made scripts for the call center: The conversation scenario of a call center agent with a customer

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Эффективные отчеты для контакт-центра: Как создать идеальный

Effective analytics for the contact center: How to create the perfect “Report”?

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Where to Buy SIP Numbers in Ukraine

17.04.2011

Where to Buy SIP Numbers in Ukraine

List of telecommunications operators selling SIP numbers in Ukraine. Their contacts, email, and recommendations from the Oki-Toki service.

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