OKI-TOKI Blog
All articles, notes, reviews, instructions, and service updates for internal and outsourcing contact centers Oki-Toki. Use modern tools!
Popular
search
18.01.2016
How to Connect a SIP Number to a Call Center: All You Need to Know
Connecting a SIP number to a contact center in the Oki-Toki system. SIP registration. How to control the connection (registration).
08.12.2015
Features of Software for Outsourcing Call Center
What are the features of special software for an outsourcing call center in the Oki-Toki cloud service., specifics of the activity.
10.11.2015
How Many Processes Does a Contact Card Have?
Managing business processes in the Oki-Toki CRM module. Multiple scripts for call center business processes, depending on the nature of the conversation.
07.08.2015
How to Utilize The Minute Package in a GSM Gateway
Management of minute packages in the GSM gateway. Setting up a GSM gateway: selection of allowed prefixes (directions), charging frequency and cost per minute.
06.08.2015
How to Assign a SIP Number to a User in a Virtual PBX
How to assign a SIP number to a user in a virtual PBX for incoming and outgoing calls of the Oki-Toki cloud service.
17.04.2011
Where to Buy SIP Numbers in Ukraine
List of telecommunications operators selling SIP numbers in Ukraine. Their contacts, email, and recommendations from the Oki-Toki service.