OKI-TOKI Blog

March News: Updated agent workstation, dedicated domain, and Google Chrome plugin. Discover more in the digest!

Common SIP responses in the Oki-Toki service for internal and outsourced contact centers and the likely reasons for their occurrence.

What is a SIP Response, How It Works, Which Reports It Appears In, and What To Do. Part One.

Oki-Toki News for November-December 2019: new webhook capabilities, outbound webhook tariffication, priority queue. Find out more in our digest!

Oki-Toki Updates for June 2018. Testing voice recognition in IVR, launching tickets, optimizing user interface and CRM. Find out more in our blog!

Why a Contact Centre Needs Auto-Dialling and the Benefits of the Cloud-Based Oki-Toki System for Internal and Outsourcing CCs.

News for December 2017: agent’s station upgrade, new widget for the dashboard, a global update to the server park. Find out more in the article!

Connecting a SIP number to a contact center in the Oki-Toki system. SIP registration. How to control the connection (registration).

What are the features of special software for an outsourcing call center in the Oki-Toki cloud service., specifics of the activity.