Work agent in a call center

What are the potential responsibilities of a supervisor in any contact center. Recommended list by independent contact center consultant Dmitry Galkin.

Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.

Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!

Learn all about the structure of a sales script: what a sales script is, its importance, and what templates you can use. Create effective sales scripts for your business and increase your sales conversion rate.

Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.

How to set up the work of an operator, create a profile for him in Oki-Toki, add him to a group and what to grant access to.

Top 10 selling phrases for contact center agents that will boost call conversion to sales. Take note!

Remote management of agents with the Oki-Toki cloud service, agent motivation, capabilities, advantages, and 3 successful case studies.

This is a section of the landing page article. Write as a marketer with experience working as a manager in the sales department of a contact center.

What is a call center agent’s conversation script and how to use it in Oki-Toki.