Settings in Oki-Toki

How to create an effective contact center work summary. How to keep management informed with “Reports”.

How to Separate Call Center Projects: An Article for Supervisors and Contact Center Managers, Features and Settings in Oki-Toki.

Learn what a SIP trunk is and how easily you can set it up in Oki-Toki. An effective solution for communicating with clients and optimizing your business.

Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.

Set up WebCall and GetCall for instant communication with customers and to increase website conversion. Save on your budget and improve service.

How to create import contacts in CRM for internal and outsourcing contact centers Oki-Toki, database upload.

Discover how the omni-channel platform Oki-Toki helps call centers expand communications and improve agent productivity by integrating telephony, messengers, social networks, and email in one window.

Email template for sales script – a tool for automated sending of emails from the conversation script, on event or via API.

Discover how to set up automatic customer dialing with a robot in the Oki-Toki service to enhance the efficiency of the call center, save time, and improve customer service quality.

How to set up user groups in Oki-Toki to enhance call center efficiency. Optimize your call center’s operations with the help of user groups!