Settings in Oki-Toki

How does “Oki-Toki: e-commerce call & chat” help combine calls and messengers in one widget? A guide to setup and implementation.

How to connect a SIP provider in Oki-Toki, registration via SIP-Client, logging, and reporting.

Connect Google Drive and Dropbox to Oki-Toki for call storage. Comparison of internal and cloud storage, solving connection errors.

How to build a sales department: step-by-step plan, tips and recommendations from Oki-Toki

How to ensure data security in a call center? Effective ways to protect personal data of clients and employees.

How Call Reporting Can Benefit the Work of the Cloud Service Oki-Toki for In-House and Outsourced Contact Centers.

How to switch from button-based IVR menu to voice. Configuring voice and hybrid IVR in the Oki-Toki service for contact centers.

What call center reports are available in the Oki-Toki cloud system

How to optimize the data collection process and make it even more accurate with Oki-Toki quotas?

Where to get a detailed report on dialing? Information about clients, task statuses, and dialed attempts.