Voice bot and voice messages
How to configure a voice bot, call statistics and KPI of a voice bot, speech synthesis and recognition, dialogue scripts, How to train a bot for a call center, popular cases with a voice robot, auto operator, hybrid IVR, integration of a voice bot with CRM.
This category is related to the products:
“Dialer”, “Voice Mailings”, “Voice Robot”, “Conversation Assessment”
Five Key Examples of Using Speech Analytics in Oki-Toki Service for Internal and Outsourcing Contact Centers.
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Do you need a voice robot? Contact center voice robots: 5 questions to ask when buying a system. Detailed calculation in the article.
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In this article, we will discuss why it’s better to abandon manual dialing of debtors and what call center tools can aid in automating the process.
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What is an auto-informer, how to set it up and the benefits it brings to the call center. Voice message or button press.
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Transitioning from Button Menu IVR to Voice-Driven: Configuring Voice and Hybrid IVR in the Oki-Toki Contact Centre Service.
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Why a Contact Centre Needs Auto-Dialling and the Benefits of the Cloud-Based Oki-Toki System for Internal and Outsourcing CCs.
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