Voice bot and voice messages
How to set up a voice bot, call statistics and KPI of a voice bot, speech synthesis and recognition, dialogue scripts, How to train a bot for a call center, popular cases with a voice robot, auto-operator, hybrid IVR, voice bot integration with CRM.
Section is related to products:
The sales script is an important optimization component of the call center. This note is about the convenience of importing a script into Oki-Toki directly from Google Docs.More
Details about all dialer modes of the service for Oki-Toki contact centers. Read our blog right now!More
Five main examples of using speech analytics in the Oki-Toki service for internal and outsourced contact centers.More
Do you need a voice robot? Contact center voice robots: 5 questions when buying a system Approximate calculation in the article. Read more…More
In this article, we will tell you why it is better to refuse to call debtors manually and which call center tools will help to automate the process.More