Voice bot and voice messages
How to set up a voice bot, call statistics and KPI of a voice bot, speech synthesis and recognition, dialogue scenarios, How to train a bot for a call center, popular cases with a voice bot, auto-operator, hybrid IVR, voice bot integration with CRM.
The rubric is related to products:
“Auto Call” , “Voice Mail” , “Voice Bot” , “Conversation Evaluation”
What is the Voice Menu (IVR), how to set it up in Oki-Toki, what functions it performs in the call center and how it can be used.
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How a virtual operator will help a call center reduce the burden on real operators and increase customer loyalty.
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What is a Web call from a website, how to call a call center from a browser, setting up WebCall in Oki-Toki, advantages and benefits for business.
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What updates has Oki-Toki released this year? \"Chats\", AI, robot operator and other important tools in our service for contact centers.
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The sales script is an important optimization component of the call center. This note is about the convenience of importing a script into Oki-Toki directly from Google Docs.
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The Speech Recognition function frees operators from projects with the same type of customer survey. Find out about fares in Oki-Toki
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Details about all dialer modes of the service for Oki-Toki contact centers. Read our blog right now!
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Five reasons why you should reboot your contact center. Improving the call center with Oki-Toki.
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Five main examples of using speech analytics in the Oki-Toki service for internal and outsourced contact centers.
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Do you need a voice robot? Contact center voice robots: 5 questions when buying a system Approximate calculation in the article. Read more…
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