Voice bot and voice messages
How to set up a voice bot, call statistics and KPIs of a voice bot, speech synthesis and recognition, dialogue scripts, How to train a bot for a call center, popular cases with a voice robot, auto agent, hybrid IVR, voice bot integration with CRM. This section is related to products: “Auto Dialer”, “Voice Mailing”, “Voice Robot”, “Conversation Evaluation”
Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!
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How predictive calling works and how it can be useful for your business. Where predictive calling is used, how effective it is
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How to use the transcript to improve the quality of the conversation of operators and evaluate their dialogues, speech analytics to find problem calls.
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What is Interactive Voice Response (IVR), how to set it up in Oki-Toki, what functions it performs in the call center and the possible use cases.
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How a Virtual Agent Can Help a Call Center Reduce Load on Live Agents and Boost Customer Loyalty.
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>What is a Web-Call from a Website, How to Make a Call to a Contact Center from a Browser, Setting up WebCall in Oki-Toki, Advantages and Benefits for Business.
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What updates has Oki-Toki launched this year? “Chats”, AI, robot-agent and other important tools in our service for contact centers.
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The ‘Speech Recognition’ feature liberates agents from projects with monotonous customer surveys. Discover the rates in Oki-Toki
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Details about all dialer modes of the service for Oki-Toki contact centers. Read our blog right now!
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Five Reasons Why You Should Reboot Your Contact Centre. Enhancing your Call Centre with Oki-Toki.
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