Voice bot and AI
Setting up a voice bot, call statistics, speech analytics, speech synthesis and recognition, call and dialogue scripts. Popular use cases with voice bots, auto-operators, IVR, and CRM integration.
This section is related to products:
«Dialer», «Voice mailings», «Voice robot», «Conversation assessment»
Popular
17.12.2025
How AI is changing the rules of the game in contact centers
AI technologies that are already working today.
16.12.2025
The agent of the future – from executor to relationship moderator
Why your profession won’t disappear, but will become more valuable.
16.12.2025
Overview of basic office automations with n8n
How does n8n put office routine on autopilot without programming skills?
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Solutions from ElevenLabs for contact centers
Considering implementing a voice AI agent? ElevenLabs review: architecture, platform capabilities, and voice bot creation.
04.11.2025
Oki-Toki premium services: how to make call center operations even more convenient
Personal domain, client number masking, two-way transcript, reports, speech synthesis and recognition — features that make your call center more efficient.
07.10.2025
Neural STT and TTS: Voice as a competitive advantage
How speech recognition and synthesis technologies (STT and TTS) help businesses improve communications and gain a market advantage.
16.05.2025
Voice menu: How does IVR with speech recognition work
How to switch from button-based IVR menu to voice. Configuring voice and hybrid IVR in the Oki-Toki service for contact centers.
05.11.2024
Voice Recognition: How to improve the efficiency of your call center
The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki
14.10.2024
Web Call from the Website – WebCall
Set up WebCall and GetCall for instant communication with customers and to increase website conversion. Save on your budget and improve service.
27.12.2023
How does telephony for a call center work?
Telephony for a call center is an important tool for any business that wants to ensure effective customer service. Learn how it works and how to choose the best solution for your business.