Voice bot and voice messages

How to set up a voice bot, call statistics and KPI of a voice bot, speech synthesis and recognition, dialogue scripts, How to train a bot for a call center, popular cases with a voice robot, auto-operator, hybrid IVR, voice bot integration with CRM.

Section is related to products:

«Dialer», «Voice mailing», «Voice robot», «Сall evaluation»

Голосовой бот, голосовые сообщения
Call from the site – WebCall
27.01.2023 Call from the site – WebCall

What is a Web call from a website, how to call a call center from a browser, setting up WebCall in Oki-Toki, advantages and benefits for business.

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Major updates 2022: service for contact centers
30.12.2022 Major updates 2022: service for contact centers

What updates has Oki-Toki released this year? Chats, AI, robot operator and other important tools in our service for contact centers.

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How to create a sales script from a google docs document
20.07.2022 How to create a sales script from a google docs document

The sales script is an important optimization component of the call center. This note is about the convenience of importing a script into Oki-Toki directly from Google Docs.

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Speech recognition: billing of the voice robot
22.06.2022 Speech recognition: billing of the voice robot

The Speech Recognition function frees operators from projects with the same type of customer survey. Find out about fares in Oki-Toki

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Calling modes in Oki-Toki: how to (not) get everyone.
08.10.2020 Calling modes in Oki-Toki: how to (not) get everyone.

Details about all dialer modes of the service for Oki-Toki contact centers. Read our blog right now!

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5 reasons to reboot your CC
06.08.2020 5 reasons to reboot your CC

Five reasons why you should reboot your contact center. Improving the call center with Oki-Toki.

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Automatic analysis of conversations in a contact-center: 5 use cases
08.06.2020 Automatic analysis of conversations in a contact-center: 5 use cases

Five main examples of using speech analytics in the Oki-Toki service for internal and outsourced contact centers.

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Contact center voice robots: 5 questions when buying a system
27.03.2020 Contact center voice robots: 5 questions when buying a system

Do you need a voice robot? Contact center voice robots: 5 questions when buying a system Approximate calculation in the article. Read more…

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Predictive call. How it works and how to connect
26.02.2020 Predictive call. How it works and how to connect

How predictive calling works and how it can be useful for your business. Where predictive calling is used, how effective it is

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Calling debtors. How to automate and speed up the process?
23.01.2020 Calling debtors. How to automate and speed up the process?

In this article, we will tell you why it is better to refuse to call debtors manually and which call center tools will help to automate the process.

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