Dialer

Turn cold calls into deals: lists, winning scripts, autodialer tips and a path to 70 % conversion.

How to switch from button-based IVR menu to voice. Configuring voice and hybrid IVR in the Oki-Toki service for contact centers.

What reports are available for call centers in the Oki-Toki cloud system?

Where to get a detailed report on dialing? Information about clients, task statuses, and dialed attempts.

The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki

Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.

How to create import contacts in CRM for internal and outsourcing contact centers Oki-Toki, database upload.

We have expanded the filtering capabilities within the Oki-Toki dialer and prepared a useful note about managing the customer base.

Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.

Discover how predictive dialing works and how to easily connect predictive dialing to optimize your call center’s operations.