Dialer

What is a Blacklist of numbers and how to configure it in Oki-Toki for incoming, outgoing calls, and for dialer.

What is an auto-informer, why a call center needs it and how to set up a voice message in oki-toki.

How to distribute calls and assign a client to an agent or a group of managers. Recommendations for settings in Oki-Toki.

Personal domain, customer number masking, two-way transcripts, reports, speech synthesis and recognition — features that will make your call center more efficient.

What cold calling means in 2025 and how Oki-Toki makes it work—smart scripts, CRM tools, and auto-dialers to boost sales efficiency.

How voice IVR works in Oki-Toki: setup, scenarios, voice commands, and benefits for customers and businesses

What call center reports are available in the Oki-Toki cloud system

Where to get a detailed report on dialing? Information about clients, task statuses, and dialed attempts.

The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki

Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.