Dialer

What cold calling means in 2025 and how Oki-Toki makes it work—smart scripts, CRM tools, and auto-dialers to boost sales efficiency.

How to switch from button-based IVR menu to voice. Configuring voice and hybrid IVR in the Oki-Toki service for contact centers.

What reports are available for call centers in the Oki-Toki cloud system?

Where to get a detailed report on dialing? Information about clients, task statuses, and dialed attempts.

The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki

Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.

How to create import contacts in CRM for internal and outsourcing contact centers Oki-Toki, database upload.

Discover how to set up automatic customer dialing with a robot in the Oki-Toki service to enhance the efficiency of the call center, save time, and improve customer service quality.

What is an answering machine and how to recognize it when auto-calling customers, the technology of detecting an answering machine in a call center, pros and cons.

Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.