Dialer
Dialer: All about operations, task management and recommendations for its use in the service for internal and outsourced contact centers Oki-Toki.
This category is related to the products:
“Dialer”, “Voice Mailings”, “Voice Robot”, “Cloud-based Call Center”
The ‘Speech Recognition’ feature liberates agents from projects with monotonous customer surveys. Discover the rates in Oki-Toki
Learn MoreCase Study: Handling a customer’s request via an automated callback system- ‘Oki-Toki’ coming from the customer portal in a status: incomplete (invalid request).
Learn MoreWhy every outsourcing call center needs Oki-Toki cloud service tools: projects, reports, briefs, call scripts, CRM.
Learn MoreDetails about all dialer modes of the service for Oki-Toki contact centers. Read our blog right now!
Learn MoreHow to Import Contacts into CRM for In-house and Outsourcing Oki-Toki Contact Centers: Database Upload
Learn MoreFive Key Examples of Using Speech Analytics in Oki-Toki Service for Internal and Outsourcing Contact Centers.
Learn MoreIn this article, we will discuss why it’s better to abandon manual dialing of debtors and what call center tools can aid in automating the process.
Learn MoreWhat reports for the call center are provided in the Oki-Toki cloud system
Learn MoreStep-by-step guide on how to set up the automatic dialing service of Oki-Toki for contact centers with automatic connection with an agent.
Learn MoreWhat is an auto-informer, how to set it up and the benefits it brings to the call center. Voice message or button press.
Learn More