PBX and SIP-telephony
Virtual PBX, SIP telephony setup, incoming call queues, outgoing call routing. Incoming statistics, cost calculation, FCR, and call tracking.
This category is related to products:
«Dialer», «Voice mailing», «Voice robot», «Smart reports»
Popular
19.03.2026
SIP telephony: Where to buy a SIP Number in Kazakhstan
How to connect SIP telephony in Kazakhstan, which provider to choose, and Oki-Toki’s tips and recommendations for connecting a SIP number.
18.02.2026
How to add a number to the blacklist in the Oki-Toki service?
What is a Blacklist of numbers and how to configure it in Oki-Toki for incoming, outgoing calls, and for dialer.
05.09.2025
How to set up a SIP provider in Oki-Toki: SIP-client
How to connect a SIP provider in Oki-Toki, registration via SIP-Client, logging, and reporting.
21.07.2025
What is Customer Development and how to implement it effectively?
What is the Customer Development method and how it can help you create a sought-after product.
23.06.2025
Handling inbound calls: The advantages of a cloud-based call center
How to improve the quality of the inbound line and what a cloud call-center offers: savings, flexibility, control.
15.05.2025
How to create a report on the work of a call center?
What call center reports are available in the Oki-Toki cloud system
10.02.2025
Communication tools in Oki-Toki: Everything necessary for a call center
What communication tools are available in Oki-Toki and how to use them to establish effective communication in a call center.
22.07.2024
Call center agent conversation recordings
How to store and analyze operator call recordings in Oki-Toki
13.05.2024
Call filter: How to set up and use to improve reporting
Need to conceal your calls? Use the Oki-Toki call filter! Learn how to set up and use this option to improve your reporting.