PBX and SIP-telephony

What is a Web Call from a Website, How to Call a Call Center from a Browser, Setting up WebCall in Oki-Toki, Advantages and Benefits for Business.

How to store and analyze operator call recordings in Oki-Toki

Need to conceal your calls? Use the Oki-Toki call filter! Learn how to set up and use this option to improve your reporting.

How to Set Up User Groups in Oki-Toki to Enhance Call Center Efficiency. Optimize your call center’s operations with the help of user groups!

Incoming call statistics – a feature that allows for the analysis of incoming calls received at the contact center’s numbers.

Telephony for a call center is an important tool for any business that wants to ensure effective customer service. Learn how it works and how to choose the best solution for your business.

How to set up a hotline in Oki-Toki: configuring important and optional components for handling incoming calls.

Step-by-Step Guide to Adding Funds in the Oki-Toki Cloud Service. Instructions for Quick and Easy Refill.

Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.

Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.